IT Technician
ComNet
Total years of experience :25 years, 3 Months
• Identifying computer hardware, software and telecommunications malfunctions and takes appropriate action to resolve issues ensuring data/system integrity,
• Analyzing problems (both technical and operational) and dispatches IT Services staff and/or vendor representatives to resolve problems,
• Assisting in capacity planning and acquisition of personal computers and other equipment,
• Analyzing, designs, develops, tests and implements personal computers, servers, and other equipment for data and voice networks,
• Maintaining and updates the related database(s),
• Primary responsibility of staff computers and student labs,
• Performing system management functions and operations of servers,
• Reporting to the Manager of IT Services and performing desktop support duties,
• Answering help desk tickets.
Jul/2010 - May/2012
FLUOR Government Group
LOGCAP IV, Afghanistan
HSE Department
HSE Specialist
• Under direct supervisor, responsible for the field level implementation of health, safety and
Environmental policies, procedures and guidelines as instructed.
• Activities include but are not limited to risk identification and management, incident reporting and investigation, waste minimization, pollution prevention and control various compliance
activities and implementation of various aspects of management systems.
• Responsible for providing routine services, first aid, and emergency services.
• Serves as oversight for routine medical issues for contractors and subcontractors; must have the ability to perform vital checks and diagnoses of patients with minor symptoms and prescribes medication necessary.
• Responsible for administrating on-site inoculations for required vaccinations, and drug and alcohol testing.
• Works closely with sub-contract medical provider and HSE Management to assess work injuries and accidents.
• Must have knowledge of to draw conclusions under stressful situations and must be cognizant of all legal, ethical, and moral obligations inherent with the scope of work.
Nov/2008 - Jul/2010
European Union Rule of Law Mission - EULEX
Police Component, Ferizaj
Strengthening Department
Language Assistant
• Assist the Chief Advisor to the KPS Regional Commanders in his/her contacts and liaison with local interlocutors.
• Perform translation services and interpreting duties during meetings (English/Albanian, and
Albanian/English)
• Perform administrative and secretarial duties, draft memos, letters, faxes and other requested
documents.
• Set up and maintain a proper filing system for all documents, as well as incoming and outgoing
mail.
• Take minutes at meetings and conferences, as well as prepare draft reports and documents.
• Arrange and facilitate meetings with the local authorities and draft itineraries.
Perform any other work-related duties as requested
Nov/2005 - Nov/2008
Kellogg Brown and Root Services, Inc.
Camp Bondsteel, Ferizaj
Buildings and Structures
Administrative Specialist
• Perform routine administrative functions such as typing, filling, coding, sorting and / or verification.
• Develop and provide weekly and monthly situation reports.
• Generate databases as needed and track work performed by crafts in compliance with the KBR
contract or US Army requirements.
• Prepare reports and create MS Excel spreadsheets and Word reports for the Buildings and
Structures effort.
• Interact clearly and professionally with customers at all times, maintain all files for Buildings and structures (current and historical) and perform all other administrative duties normally
generated in an office environment.
Oct/1997 - Aug/2004
DIW Instandhaltung
Erolzheim, Germany
IT Technician
Under supervision of a Division Manager, installs, maintains, troubleshoots and upgrades
computer hardware, software, personal computer networks, peripheral equipment and City-wide
electronic mail systems, makes recommendations regarding hardware and software acquisitions.
• Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments.
• Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration.
• Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections
where required.
• Acts as a technical resource in assisting users to resolve problems with equipment and data,
staffs a centralized help desk to facilitate exchange of information and advice; implements
solutions or notifies outsource providers as required.
• Makes hardware and software acquisition recommendations including helping users assess
needs and providing justification for equipment and services.
• Assists in instructing City staff in the use of standard business and administrative software,
including word processing, spreadsheets and database management; provides instruction or written documentation where required.