Assistant IT Manager
Ministry of Education - Al-Nemas Education Department
Total des années d'expérience :14 years, 7 Mois
-Manage and develop IT staff, including, training, evaluation, guidance, discipline.
-Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.
-Keep updated with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.
-Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
-Plan, implement and direct strategies for development of existing and new information systems.
-Mange the networks and the master databases
-Manage the telecommunication system
-Manage backup, security and user help systems.
-Prepare and develop information technology department tasks-progress-reports and annual reports to the management.
Researching and examining current systems and consulting users
Liaising with colleagues such as systems analysts and designers
Writing software, documentation and operating manuals
Writing mainframe computer job control systems
Testing and modifying systems to ensure that that they operate reliably
User training
Providing support
Responding to feedback
Troubleshooting, diagnosing and fixing.
Get IT incidents and fix them or develop a technical solution.
Develope program solution for the system environment and Administration.
Shairpoint configuration and administration.
Following Software Engineering on building the electricity ammeter controlling program called ADDAD DLMS considering Tariffs issue.