IT Executive
Skylines
Total years of experience :6 years, 8 Months
Check Eye Beam/ VICI Dial is working properly.
Ensure VPN Tunnel connectivity performs smoothly for remote locations
Create Calling report from VICI Dial & Vehicle tracking report from UAE Tracker
Trouble Ticket Monitoring through ERP & provide level 1 helpdesk support to end users. Access Control administration, managing user accounts and policies in AD Check Server Backups, T-Sheet usage, Retrieving Recordings of calls from VICI Dial
Providing local Support and administration of IT infrastructure: Servers, security, networking, Retrieving trace of calls from VOIP Monitor & VOS Switch
Guiding and document best practices and IT SOP's Installation and configuration of different network devices
Monitoring the IT helpdesk and taking actions on the tickets logged by the users.
Helping end-users with regards to technical issues.
Configuration of Routers/switches have worked on different OS specifically
Linux/Windows Administering Windows Server 2012 R2/ Server 2016 & Windows
hosts Oracle VM Virtual Box Manage and Configuring ADDS, WDS
Inventory Management Maintain Visuals of Store Sales Promotion Develop
Customer Relations and Assist manager with supervision of sales team
courses: Networking | Routing and Switching | TCP/IP | Routing Protocols | Microsoft Office Windows Server 2012 R2 | Oracle VM Virtual Box | VMware Workstation Educational Qualifications Summary of Career Achievements Major Roles in Various Organizations Computer Skills/Software Skills CCNP, Cisco Certified Network Professional (Routing & Switching) CCNA, HCNA (R & S)
courses: Networking | Routing and Switching | TCP/IP | Routing Protocols | Microsoft Office Windows Server 2012 R2 | Oracle VM Virtual Box | VMware Workstation Educational Qualifications Summary of Career Achievements Major Roles in Various Organizations Computer Skills/Software Skills CCNP, Cisco Certified Network Professional (Routing & Switching) CCNA, HCNA (R & S)
