Senior Officer - MIS & System Support
Allied Bank Limited
Total years of experience :10 years, 7 Months
• Providing System Support for Oracle E-Business Suite, Oracle Hyperion and In-House built Systems;
• Resolving issues related to Oracle Modules and Hyperion;
• Assisting in implementing different projects;
• Configuration and Set-Up for new projects;
• Business Requirement Document (BRD) for new projects.
• Understood and Studied the current business processes/requirements and future business flow in order to provide an integrated information system solution to meet the business needs of the company;
• Mapped the Legacy system functionality to what was available in the Oracle applications, identified gaps and offered solutions;
• Prepared the Functional Design documents for the new requirements of the company;
• Implemented and provided production support for Oracle Applications;
• Tested the modules’ setup for inconsistencies;
• Provided training and conducted practice sessions. Supported the production environments and users on a daily basis by resolving user issues;
• Analyzed user needs, conferred with users to improve procedures and identified and solved problems;
• Logged, viewed, accessed, monitored, followed up and closed the Service Request (SR) with Oracle Support.
All activities pertaining to Accounts function.
All activities pertaining to Accounts function.
ACCA with major in Advanced Performance Management and Advanced Audit & Assurance
A-Level with major in Business Studies and Accounting
O-Level with major in Business Studies and Accounting