Receptionist
GULF DENTAL CENTER
Total years of experience :7 years, 5 Months
Tracked and updated patient appointments using Capsule.
•Prepared and processed all insurance claims, treatment plans, and predeterminations.
•Contacted patients to ensure that appointments ran smoothly
•Followed up on unresolved account balances to bring revenue in for the office.
•Created new files, and added to existing client files from dental visits.
•Treat all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
Scheduling appointments and reminding patients of return dates
•Confirmed patient appointments and sent them a reminders through emails and SMS
•Gathering information like patient histories, insurance claims and medical records before patients arrive
•Responding to phone calls, emails, and customers' queries with focus in timely manner
•Maintaining patient histories, keeping clinical records up-to-date and settling billing information
•Preparing insurance claims and maintaining the facility by arranging cleaning and equipment repairs
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