Aya Hajjar, First Secretary, Economic  Dept.

Aya Hajjar

First Secretary, Economic Dept.

Arab Monetary Fund

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Diplôme, Business Management
Expérience
17 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 11 Mois

First Secretary, Economic Dept. à Arab Monetary Fund
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis octobre 2013

Promoted to First Secretary in 2015
The Economic and Technical Department

Communications and events’ management:
 Organize incoming and outgoing mail.
 Receive, direct and relay e-mail and phone messages with internal subjects and governmental agencies in Arab Countries, and Regional and International organizations.
 Respond effectively to inquiries.
 Follow up with attendees and participants to scheduled events and provide required support.
 Assist staff in completing and submitting administrate forms.
 Contribute in arranging and implementing events for high level meetings, committees, teams, seminars and other activities.

Above tasks mainly related to:
 The Secretariat of the Council of Governors of Arab Central Banks:
 Annual meetings (the latest meeting of the Council of Governors was in Algeria Sept 2014).
 Permanent Bureau.
 Committees and Sub-Committees emanating from the Council (Committee on Banking Supervision, Committee on Payment Systems, Financial Stability Task Force and Financial Inclusion Task Force)
 The Secretariat of the Council of Arab Ministers of Finance & of the “Preparatory Committee”: (latest meetings during 2015 in Kuwait and 2014 in Tunis).
 Various High Level Meetings, Workshops and Conferences.

Typing and maintaining sensitive documents
 As assigned and according to standard formats.
 Communications with member countries and Regional and International institutions.
 Studies, reports, documents and minutes of meetings and missions.

Continuous Improvement
 Contribute to the identification of opportunities for continuous improvement of administrative issues and processes.
 Maintain accurate schedules and pending matters’ lists to assist in meeting deadlines.

Documents Filing:
 Manage the physical storage of files.
 Organize and maintain control of electronic documents maintained on shared libraries.

Mail Control: receiving, registration and dissemination of incoming and outgoing mail.

Secretary – CEO Office à Arab Monetary Fund
  • Émirats Arabes Unis - Abu Dhabi
  • octobre 2008 à octobre 2013

a) Providing Secretarial/Administrative assistance to the CEO.
b) Maintaining CEO’s diary and appointments.
c) Arranging for meetings.
d) Handling issues that require sensitivity.
e) Referring requests or complaints to appropriate staff and follow them up.
f) Review /determine and route incoming correspondence.
g) Maintaining an efficient filing system.
h) Preparing and maintaining travel itineraries of both international and domestic travel.
i) Assisting and providing backup support to other Heads of Department.

Operations Officer à Desert Adventures Tourism
  • Émirats Arabes Unis - Abu Dhabi
  • novembre 2006 à avril 2007

1: Excursions:
a) Preparing schedules for groups visiting Abu Dhabi.
b) Local and international correspondence with clients and prospective.
c) Coordinating between group leaders, Head Excursion Department and other parties involved.
d) Reservations for events and trips in Abu Dhabi.

2: Preparing Offers: for events that are planned by local companies for anniversaries and annual celebrations.

3: Launch of New Home Page:
Cooperating with the head office in Dubai for the establishment of our new home page: http://www.desertadventures-excursions.com

4: Financial affairs: invoices, payments and petty cash

5: Researches:
Running out researches on the company’s data base & through the Internet and arranging results in Excel and Power Point shows.

Planning Administrative in the technical Department à MobileCom (A Leading Telecommunications' Company)
  • Jordanie - Amman
  • décembre 2005 à juin 2006

1: Stock control:
a) Managing all available technical items.
b) Preparing continuous reports regarding available equipment & their status.
c) Taking action when items are faulty and managing to have them repaired or swapped.
d) Anticipating any shortage in the stock, making orders and following them up until equipment is received.
e) Seeking suppliers and getting offers and quotations.

2: Daily, Weekly and Monthly Reports using the following database tools:
a) "Fnware and Gespro" Systems for data entry, continuous updates and analyzing the roll out progression of site's implementation carried out by Radio Engineers, civil engineers and Subcontractors, alerting on problems and ensuring correct informatics data entry.
b) "Business Objects" application for data extractions of regular various shared tables used by different departments on daily basis to keep all associates informed which helped to a better planning of the upcoming stages.

3: Telecommunication Regulatory Commission coordination:
Applying to obtain (Telecommunications Regulatory Commission) TRC’s construction permission, for both, Radio Stations construction and Relay Microwave Links, by collecting, analyzing, and synthesizing information & data that serve as critical inputs to (TRC) submissions & evidence-based analyses and reports. Preparing and executing internal and external communication plans in support of Company’s regulatory interests.

4: Coordinating with different teams regarding the development of building new sites and upgrading current ones and making sure that all necessary documentaries are successfully prepared.

Administrative Assistant à Hikma Pharmaceuticals
  • Jordanie - Amman
  • septembre 2004 à novembre 2005

1: Reporting:
a) Working with Quality Assurance Department - Main Plant to prepare reports regarding destructed materials of raw supplies, products and packs that have been lost or wasted during the production process.
b) Comparisons between actual sales and expected numbers in coordination with both Stores and Sales Departments.
c) All above statistics were reported to the Financial Department and the General Manager.

2: Correspondence:
Responsible for internal and external communications of both General Manager's Office and the Marketing Department.

3: Meetings and Guests' Arrangements:
a) Organizing meetings, making sure that auditoriums and workshops are well-equipped, preparing agendas and designing expressive presentations.
b) Planning the stays of company's guests who come from abroad, planning all necessary reservations for hotels and transportations, meetings with people in charge and trips to historical places and outstanding areas of tourism and entertainment.

4: Arranging visits of employees to other countries, including: hotel reservations, conference arrangements, ticketing, petty cash and business visas.

Éducation

Diplôme, Business Management
  • à Cambridge University
  • novembre 2004

Graduated as first of my class. Modules included were: -Business Organization and Environment -Effective Business Communication -Business Finance -Marketing -Human Resource Management

Diplôme, Computed Executive Business Management
  • à Sight and Sound Center
  • novembre 2004

It included the following: 1. English and Arabic typing 2. English and Arabic Correspondence 3. Office skills. 4. English Conversation 5. Organizational behavior 6. Workshops (labor law and negotiation) 7. A Full (MS computer Course)

Etudes secondaires ou équivalent, International Computer Driving License ICDL
  • à Computeach
  • septembre 2003

-Word -Power Point -Access -Excel -Internet -Windows -Outlook -Front Page

Specialties & Skills

Management
Driving
Finance
Materials
Working at the reception
Typing English and Arabic 70wpm
Ticketing and arranging for business visas
Preparing financial reports (Destruction and Sales Reports)
Business Communication
All Software Programmes IBM Computers
Strong interpersonal skills
planning skills
management skills
Researches and analyzing skills
Strong customer relationship skills
Strong attention to details
Relationship building and interpersonal understanding skills
Good understanding and practice of business etiquette and sensitivity
Well round personality

Langues

Anglais
Expert
Arabe
Expert

Loisirs

  • reading, watching movies, swimming and I am willing to learn painting during 2014