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aya hamodih, Call Center

aya hamodih

Call Center

Stevoon Emirate Company

Location
Jordan - Amman
Education
Bachelor's degree, English language and literature
Experience
3 years, 2 Months

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Work Experience

Total years of experience :3 years, 2 Months

Call Center at Stevoon Emirate Company
  • Jordan - Amman
  • February 2017 to March 2020

: My main tasks and duties are

.Answer client calls and provide service details

Follow up with clients until their shipments
.arrived and gain their satisfaction

Handle client complains and raise them to the
.concerned party

Tracking shipments with Aramex and simsa
Saudi branches shipping companies

Education

Bachelor's degree, English language and literature
  • at Zarqa private university
  • September 2015

Specialties & Skills

Marketing
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Languages
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Sales
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Client Service
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Solid knowledge in: Microsoft Office (Word, Excel, Power Point).
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Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

administrative (Training)
Training Institute:
Baghdad exchange company
Date Attended:
April 2014
Duration:
120 hours
administrative (Training)
Training Institute:
Baghdad exchange company
Date Attended:
April 2014
Duration:
120 hours

Hobbies

  • Hobbies: Reading, Swimming, & Seeking Adventure . *Other requirements will be available upo