Aya Jamahneh

- Managed daily administrative tasks including scheduling meetings, coordinating travel arrangements, and handling correspondence, ensuring the executive’s time was optimized and meetings were efficiently planned.
- Maintained and organized a complex calendar, prioritizing appointments, and coordinating with various departments and external stakeholders to avoid scheduling conflicts.
- Acted as the primary point of contact between the executive and internal/external parties, managing phone calls, emails, and inquiries with professionalism and confidentiality.
- Assisted in the planning and execution of various projects, ensuring timelines were met and deliverables were on track, often liaising with multiple teams to ensure alignment with the executive’s goals.
- Prepared, edited, and proofread reports, presentations, and other documents for meetings and reviews, ensuring accuracy and clarity.
- Organized and coordinated special events, conferences, and off-site meetings, handling all logistics including venue selection, catering, and travel arrangements.

- Monitored and processed expense reports, ensuring accuracy and adherence to company policies while identifying opportunities for cost savings.

-Handled incoming and outgoing communications such as emails, social media, and phone calls.
-Coordinated with teachers, staff, and parents to address issues or concerns.
- Assisted students in the enrollment and registration process.
- Handled payroll and all related financial tasks such as calculating total working hours for teachers.
- Organized and facilitated educational events, workshops, and meetings.
- Generated reports based on feedback for student performance and center operations.

-Addressed customer complaints or concerns with professionalism and resolved issues.
-Efficiently took food and drink orders from customers, noting special requests and dietary preferences.
-Using tracking application to track the order and make sure to deliver it.

-Conducted various research studies on new services.
- Explained new services throughly to clients and obtained accurate evaluation.
-Met targets on time.