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Aya Jamahneh, Personal Assistant

Aya Jamahneh

Personal Assistant ·personal assistant

Jordan

Bachelor's degree, English Language and Linguistics

Work experience

Total years of experience: 7 years, 7 months

Personal Assistant

January 2024 - Present

personal assistant

Amman, Jordan

January 2024 - Present

- Managed daily administrative tasks including scheduling meetings, coordinating travel arrangements, and handling correspondence, ensuring the executive’s time was optimized and meetings were efficiently planned.
- Maintained and organized a complex calendar, prioritizing appointments, and coordinating with various departments and external stakeholders to avoid scheduling conflicts.
- Acted as the primary point of contact between the executive and internal/external parties, managing phone calls, emails, and inquiries with professionalism and confidentiality.
- Assisted in the planning and execution of various projects, ensuring timelines were met and deliverables were on track, often liaising with multiple teams to ensure alignment with the executive’s goals.
- Prepared, edited, and proofread reports, presentations, and other documents for meetings and reviews, ensuring accuracy and clarity.
- Organized and coordinated special events, conferences, and off-site meetings, handling all logistics including venue selection, catering, and travel arrangements.

- Monitored and processed expense reports, ensuring accuracy and adherence to company policies while identifying opportunities for cost savings.

Company industry:
Marketing
Job role:
Management

office administration coordinator

June 2023 - December 2023

Modern Creative Hub

Amman, Jordan

June 2023 - December 2023

-Handled incoming and outgoing communications such as emails, social media, and phone calls.
-Coordinated with teachers, staff, and parents to address issues or concerns.
- Assisted students in the enrollment and registration process.
- Handled payroll and all related financial tasks such as calculating total working hours for teachers.
- Organized and facilitated educational events, workshops, and meetings.
- Generated reports based on feedback for student performance and center operations.

Company industry:
1342
Job role:
Administration

customer care agent

May 2021 - December 2022

Modern Thought Foundation

Amman, Jordan

May 2021 - December 2022

-Addressed customer complaints or concerns with professionalism and resolved issues.
-Efficiently took food and drink orders from customers, noting special requests and dietary preferences.
-Using tracking application to track the order and make sure to deliver it.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

marketing researcher

April 2010 - February 2013

Ipsos - Jordan

Amman, Jordan

April 2010 - February 2013

-Conducted various research studies on new services.
- Explained new services throughly to clients and obtained accurate evaluation.
-Met targets on time.

Company industry:
Marketing
Job role:
Research and Development

Education

Jordan University Of Science And Technology

June 2018

June 2018

Bachelor's degree, English Language and Linguistics

Jordan

GPA (point): 2.52 out of 4

GPA (point): 2.52 out of 4

Skills

Team Leadership
Intermediate
Team Leadership
Intermediate
Excel
Intermediate
Excel
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Sales
Intermediate
Sales
Intermediate
Administration
Intermediate
Administration
Intermediate
Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
Administrative
Expert
Administrative
Expert
Data Entry
Expert
Data Entry
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Front Office
Expert
Front Office
Expert
Secretarial
Expert
Secretarial
Expert
Receptionist
Expert
Receptionist
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
English Course at British Council
Feb 2023