Aya Khaled, Quality Assurance Team Lead

Aya Khaled

Quality Assurance Team Lead

AFS

Location
Egypt - Cairo
Education
Bachelor's degree, Bachelor of Arts, English Department,
Experience
7 years, 6 Months

Share My Profile

Block User


Work Experience

Total years of experience :7 years, 6 Months

Quality Assurance Team Lead at AFS
  • Egypt - Cairo
  • My current job since January 2021

Draft assurance policies and procedures
● interpret and implement quality assurance standards
● Evaluate the adequacy of quality assurance standards
● Devise sampling procedures and directions for recording
and reporting quality data
● Review the implementation and efficiency of quality and
inspections systems
● Plan, conduct, and supervise test and inspection of
materials and products to ensure quality is maintained
● Take record of internal audits and other quality assurance
activities
● Investigate customer complaints and non-conformance
issues
● Collect and compile statistical quality data
● Analyze data to identify areas for improvement in the quality
system
● Develop, recommend, and monitor corrective and
preventive actions

Operation Coordinator at bosta
  • Egypt - Cairo
  • June 2020 to December 2020

● · Organizes and coordinates implementation of project
plans to ensure compliance with overall strategic plans,
goals, and unit objectives, as well as maintenance of
optimal operating efficiency within the unit.
● · Establishes and implements short and long-term
goals and objectives to ensure that projects are
successfully completed in a timely and cost-effective
manner, and the end product is consistent with initial
requirements.
● Researches and analyzes best methods and practices
relative to achievement of specified unit goals and
operating objectives; designs and develops alternative
systems and procedures, as appropriate to the objectives
of the unit.

Operation Coordinator at Uber
  • Egypt - Cairo
  • August 2017 to May 2020

Maintain an updated client, customer, contractor, and
supplier management system
● Provide recommendations and suggestions for
improvements in any aspects relating to increased
performance.
● Help with the onboarding process
● Train new hires as necessary and ensure policies and
procedures are followed.
● Keep up to date with the current market trends and industry
forecasts.
● Coordinates with different departments to achieve optimal
work production across the board.

Recruiter at Soic Company
  • November 2015 to July 2016

● Source candidates using a variety of search methods to build a
robust candidate pipeline
● Screen candidates by reviewing resumes and job applications,
and performing phone screenings
● Take ownership of candidate experience by designing and
managing to develop job postings, job descriptions, and
position requirements
● Facilitate the offer process by extending the offer and
negotiating employment terms
● Manage onboarding and new hire process
● Stay abreast of recruiting trends and best practices
● Manage the overall interview, selection, and closing process
● Ensure all screening, hiring, and selection is done in
accordance with employment laws and regulations

Education

Bachelor's degree, Bachelor of Arts, English Department,
  • at Cairo University
  • April 2015

,

High school or equivalent, English
  • at Omar Ibn El Khattab language school, Heliopolis- High
  • April 2011

School

Specialties & Skills

POLICY ANALYSIS
CLOSING
MANAGEMENT
NEGOTIATION
RECRUITING
TELEPHONE SKILLS
CRITICAL THINKING
CUSTOMER RELATIONS

Languages

Arabic
Expert
English
Expert
German
Expert