Bid Manager
Esri Northeast Africa
Total years of experience :21 years, 2 Months
- Overseeing the proposal development process from initial proposal content creation, managing proposal creation activities, design and production of graphics, documentation reviews, and final delivery.
- Defining and managing proposal plan/calendar and lead the proposal kick-off meeting.
- Creating the proposal outline, identifying required deliverables, and defining document structure.
- Coordinating questions and answers process, and working closely with the sales team to gather the most reliable information about each opportunity (competition, customer preferences, customer site, etc).
- Ensuring that the most appropriate and relevant solutions for each bid are effectively pulled together from all business units participating on the proposal.
- Ensuring the successful accomplishment of proposal tasks through managing internal (business/technical resources) and external (partners/supporting organizations) proposal teams.
- Reviewing and revising documents prepared by others and coordinating the preparation of those materials in a completed bid document.
- Scheduling and coordinating proposal reviews teams and other checkpoint meetings as needed.
- Identifying resource/solution issues immediately and escalating as necessary.
- Compiling, editing, and proof-reading final proposals, which contain technical, contractual, and legal content ensuring that these are presented in a professional and concise manner.
- Preparing comprehensive, eye-catching PowerPoint presentations for defending the proposed solutions.
- Managing implementation of all project documentation (design documents, end-user documentation, training material, technical handover documentation, etc.)
- Developing, executing, and following up on documentation plans
- Designing and implementing documentation quality control tools (professional MS Word templates, checklists, guidelines and standards, etc.)
- Supporting other teams in formatting Microsoft Word documents by developing and implementing high-quality style-based templates and providing one-to-one sessions on advanced professional template use
- Writing marketing material, including corporate profile, brochures, case studies, and articles
- Managing the review of solutions’ user interfaces and error messages to ensure language correctness and conformance to standards
- Mentoring, supervising, evaluating, and providing feedback to junior technical writers
- Developing department job description and career path
Performing different project coordination activities including:
- Supporting the Project Manager in the developing and updating different project plans (Project Management Plan, Training Plan, Quality Control and Assurance Plan, etc.)
- Supporting the Project Manager in developing executive management reports and presentations
- Supporting the Project Manager in developing, maintaining, and monitoring detailed training schedule
- Coordinating the complete cycle of developing different project documentation, until the complete implementation of all client feedback
- Designing and maintaining different project reporting, tracking, and evaluation templates (MS Word, MS Excel, and MS PowerPoint)
- Coordinating the development of project training material (training lab handouts, training presentations, and training data plans) by different stakeholders from different companies, starting from documentation kick off to the full implementation of all client comments
- Managing implementation of all project documentation (design documents, end-user documentation, training material, technical handover documentation, etc.)
- Developing, executing, and following up on documentation plans
- Designing and implementing documentation quality control tools (professional MS Word templates, checklists, guidelines and standards, etc.)
- Supporting other teams in formatting Microsoft Word documents by developing and implementing high-quality style-based templates and providing one-to-one sessions on advanced professional template use
- Writing marketing material, including corporate profile, brochures, case studies, and articles
- Managing the review of solutions’ user interfaces and error messages to ensure language correctness and conformance to standards
- Mentoring, supervising, evaluating, and providing feedback to junior technical writers
- Developing department job description and career path
Performing different project coordination activities including:
- Supporting the Project Manager in the developing and updating different project plans (Project Management Plan, Training Plan, Quality Control and Assurance Plan, etc.)
- Supporting the Project Manager in developing executive management reports and presentations
- Supporting the Project Manager in developing, maintaining, and monitoring detailed training schedule
- Coordinating the complete cycle of developing different project documentation, until the complete implementation of all client feedback
- Designing and maintaining different project reporting, tracking, and evaluation templates (MS Word, MS Excel, and MS PowerPoint)
- Coordinating the development of project training material (training lab handouts, training presentations, and training data plans) by different stakeholders from different companies, starting from documentation kick off to the full implementation of all client comments.
Establishing end-user documentation standards
Developing English and Arabic software documentation such as user manuals, help systems, installation guides, video training material, and presentations
Ensuring language correctness and conformance to standards in developed solutions user interfaces and error messages
Preparing diagrams, images, and illustrations required for producing different system documentation
Mentoring and supervising junior technical writers
Evaluating subordinates' performance and providing feedback
Developing, executing, and following up on documentation plans
Developing department job description and career path
Project status meeting coordination
Supporting other teams in formatting Microsoft Word documents
- Developing English and Arabic software documentation such as user manuals, help systems, installation guides, video training material, and presentations
- Translating documents, websites, and portals user interfaces (from English to Arabic and vice versa)
- Reviewing user interface review for linguistic correctness and conformance to international standards of UI labels and messages
- Preparing diagrams, images, and illustrations required for producing different system documentation
- Supervising the development of video training material by recording and editing on-screen tasks and adding necessary instruction (using Adobe Captivate)
- Managing two or more resources in any of the above tasks
- Providing mentorship and supervision to junior technical writers
- Reviewing academic scientific research papers and articles for ensuring linguistic correctness, layout conformity to journal style, completeness of references information and conformity to established standards, before they are published in the House’s journals
- Supporting Communications Department by drafting e-mails to authors of papers to settle certain matters related to journal style
- Verifying implementation of author feedback by finalization department
- Mentoring and supervising fresh copyeditors
