customer service intern
National Oilwell Varco
Total des années d'expérience :1 years, 3 Mois
Acting as a liaison between logistics and customers
for order deliveries
• Coordinating with customers for order collection
• Providing order updates to customer
• Securing copy of proof of delivery to be able to invoice
orders
• Resolving customer order issues
• Invoicing of completed orders
• Liaising between engineering and product line to set
up part numbers for custom-made tools.
Prospecting via different means
Follow up with existing clients for renewals
Preparing quotations
Conducting competitor analysis
Drafting of promotional material when needed
o Brand Development
o Researching on leads and following them up
o Preparing and delivering presentations to existing and potential clients
o Drafting of promotional materials
o Content creation for social media handles
Additional duties:
Acting on behalf of the HR manager when required.
