Ayman Abd Rahmeh

- Communications technical assistance for the Community Policing Project funded by the European Union in Lebanon.
- Working closely with different law enforcement entities such Internal Security Forces and Municipal Police.
- Review the Project Communication Plan and develop the visual identity of the project.
- Dialogue channel and awareness raising activities between security forces and local community.
- Development and production of various types of content.
- Organize workshops, trainings and other capacity building activities.
- Social media campaigns and community management
- Establish an internal communication framework and support project knowledge management.
- Worked on securing and designing an Associate Diploma Program to build the capacity of the ISF Public Relations Department through a partnership with the Lebanese American University in Beirut.

- Respond to donor inquiries and requirements related to communications and visibility activities under all active grants.
- Coordinate with external vendors, such as agencies, filmmakers and photographers.
- Coordinate with program team members to finalize current and pending communications-related projects and materials.
- Coordinate with logistics and finance teams to finalize current and pending payments.
- Manage and delegate tasks to the Communications Volunteer as needed.
- Manage the communications-related efforts of other country staff, and coach them on best practices while building their capacity.

- Implement the communications and visibility plans of all current grants under the EU, USAID, PRM and others, and contribute to proposals by designing communications and visibility plans and budgets.
- Gather content from different field teams and organize assets as needed
- Maintain a calendar of donor communications deliverables
- Engage in public outreach and awareness initiatives, including media relations and outreach
- Manage the communications and visibility budget lines for all active grants.
- Manage relationships with different colleagues in the country mission and at HQ level.
- Coordinate with external vendors, such as agencies and independent filmmakers and photographers.
- Organize events (virtual or otherwise), workshops and meetings, develop related promotional materials and document events and activities.
- Manage the communications-related efforts of other country staff, and coach them on best practices while building their capacity.

- Assist in the implementation of the communications and visibility plans of all the current grants.
- Gather content from different field teams in Lebanon.
- Maintain a calendar of donor communications deliverables.
- Assist in creating engaging specific communication and media materials.
- Coordinate with external stakeholders such as production agencies and independent filmmakers, and photographers.
- Assist in implementing the Twitter weekly plan.

- Creating monthly content for use on all social media accounts
- Working with the Graphic Designer to develop content into posts
- Supporting in the creation of campaign and event based content
- Quarterly development of Newsletter and yearly annual report
- Acted as a spokesperson on behalf of Embrace in different audio, visual and print media outlets in Lebanon and the region
- Managed media requests and appearances
- Community management of all social media platforms
- Website content update

- Applied communications activities for Legal Action working under the MADAD Project funded by EU
- Provided the needed toolkit for social media usage in li ne with guidelines provided by the European Union
- Created and implemented social media outreach plan
- Conducted field visits to ensure visibility of all activities and offices
- Social Media campaign creation and management

Involved in customer relationship management activities such as assisting Directors in establishing coordination with the internal teams to deliver seamless customer service. Also contributed in marketing and sales support and team support.

Creating and executing marketing activities of the company.
Creating visual and written content on social media platforms and website
Enhancing customer experience through following up and monitoring feedback from various channels
Email campaign creation using Mailchimp software

Online leads generation