Property Consultant
VALCOM Property
Total des années d'expérience :9 years, 3 Mois
· Lead generation by way of outbound calling to sellers/landlords
· Networking in the designated communities
· Conduct market appraisals, promote and monitor properties
· Scheduling Photoshoots and Virtual Tours
· Create social media content related to the area and properties
· Develop relationships with sellers/landlords to obtain competitive market prices and match clients to properties
· Advise clients on market conditions, prices, and mortgage solutions
· Facilitate negotiations between buyers, sellers, and landlords
■ System creation of chargeable complex constructs (RLM & SLP) ■ System-side entry of equipment removal, equipment installation and replacement via in trays, paper records and service contracts ■ Migrated existing data strategically to prevent disruption to critical business applications ■ Execution of regular, interim and final accounts for private and commercial customers ■ Clarification case processing based on regular evaluations including invoice corrections ■ Monitoring of supplier change processes ■ Processing of invoice outsourcing and missing billing orders Clarification of consumption fluctuations ■ Telephone and written customer contact including master data maintenance. ■ Processing of implausible meter readings Meter reading including cooperation with service providers Support and participation
■ Advised customers on product range, price, delivery, warranties and product use. ■ Set up sales structures at markets to attract new customers. ■ Helped customers obtain specialised support for product, service and payment issues. ■ Troubleshot problems and diagnosed system faults. ■ Maintenance of master data (contract account) ■ Implementation of all processes in the customer information cockpit: customer care, customer service, contract management
■ Steering and coordination of the project in line with the specifications ■ Process development ■ Building-up and managing the network and collaboration with the customers ■ Monitoring and ensuring the project runs smoothly ■ Employee management and teambuilding ■ Solving conflicts at customer and employee level ■ Analysing and reporting employee performance measurements
■ Calculation of transformer constants ■ Setup and maintenance of technical master data including the EEG systems ■ Admendment of technical master data ■ Migration error analysis and correction ■ Management and monitoring of devices and goods movements
Identified and implemented process changes to improve reporting time and ■ quality. ■ Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. ■ Worked with accountants and HR to prepare financial data. ■ Posted and managed accounts receivable payments made by cash, cheque or credit card payments ■ Ensure that accounts are properly billed and that payments are collected ■ Generating reports and statements for the Financial Management ■ Month-End/Year Closing