Customer Service Representative
Mobinil
مجموع سنوات الخبرة :10 years, 7 أشهر
Provide service to customers via telephone
Respond to all inquiries within 24 hours
Successfully reorganized call escalation protocol
Provide service to customers via telephone
Respond to all inquiries within 24 hours
Successfully reorganized call escalation protocol
Making a PKB (Project Knowledge Base).
Making a reference presentations for explaining and teaching the business software application, and call protocols
Assisting in updating and organizing the
Provide service to customers via telephone
Respond to all inquiries within 24 hours
Successfully reorganized call escalation protocol
Provide service to customers via telephone
Respond to all inquiries within 24 hours
Winner, First Team Excellence Award
Provide drugs to pharmacist via telephone
Respond to all inquiries