Corporate Account Manager-Middle East & North Africa
Nalco Water - Ecolab company
Total years of experience :20 years, 6 Months
- Growing and retaining global and local giant accounts within Middle East and North Africa region
- Year-over-year revenue growth of 35 % in 2019
- Leading and coaching large sales team across MENA region to achieve sales targets
- Launch and drive innovation technologies and new products to the market
- Partner with cross-functional colleagues to structure and execute operational and strategic initiatives
- Proactively build a network of productive relationships with key influencers across all important
levels, functions in customers' organizations and industry associates
- Understand customers’ business context, competitive landscape and operational challenges to build
attractive technical commercial proposals
- Negotiates effectively to solve conflicts and constructively create win-win solutions
- Ensures seamless and consistent positive customers engagement
- Utilize financial and technical acumen to maximize net profits
- Developed and achieved sales targets by managing the business development, sales and execution cycles through the following stages; market survey, potentials screening, Technical presentations, profitability calculations, technical commercial proposals, contracts negotiations, closing deals and project management
- Identified, evaluated and recommended specific business development initiatives, including new opportunities, investments and other partnerships, which lead to profitable growth, and improvement of existing investments and capabilities
- More than doubled customer base in technology and application gas sales
- Key account management for valuable customers in oil, petrochemical, desalination, food, beverage, environment and aquaculture sectors
- Maintained strong Business to Business relationships with existing customers and developed new accounts
- Monitored the financial performance of the business development targets against budget
- Built up projects pipeline and sales funnel to stay focused on top potential opportunities
- Incorporated with the sales team to meet and exceed monthly, quarterly and annually sales goals
- Represented the organization in the business conferences, exhibitions and organizations to maximize networking
- Organized and conducted training for sales team to enhance their sales and technical skills
- Solved technical conflicts with the support of the global experts to assure the sales process
- Tracked and reported status of potential projects, markets, customer news and developments
- SWOT analysis to focus on strengths and minimize threats
- Prepared and executed on site technical training programs for customer’s team
- Managed all aspects of water treatment business; sales and application
- Achieved sales budget by increasing market share and meet revenue targets
- Ensured the follow up of customers relationships during bidding and negotiation process
- Judgment and decision making considering the relative costs and benefits of potential actions
- Prepared technical and commercial proposals
- Effectively and efficiently collaborated with all departments to meet customers’ requirements
- Performed a professional chemical treatment programs for water systems including: cooling towers, chillers, boilers, RO, row and waste water systems
- Performed follow-up tests and issued reports on customers’ water systems, utilizing knowledge of chemical treatment
- Resolved technical challenges encountered in customers water treatment process
- Developed new water & environmental procedure for the grey water application that had been recognized and applied by the ministry of water in Saudi Arabia
- Monitored and controlled the environmental aspects according to global standards
Bachelor Degree of Science