Workshop Manager
KSA
مجموع سنوات الخبرة :3 years, 7 أشهر
UNITEL -
clients solve problems with installed equipment
Recommend improved materials or machinery to customers, showing how changes will lower costs or
increase production
Help in researching and developing new products
SKODA+RENULT) -SUDAN
Establish clear communication with customer and staff to enhance job completion, quality and develop
customer confidence.
Ensure top quality work job by matching principals' repair standards. Enhancing Customer Satisfaction and
diminish return jobs.
Ensure high level of productivity to increase profits and quick turnover of job.
Ensure vehicle is received efficiently and in a professional manner to assure customer that his vehicle is in safe
hands. Ensure proper delivery of the vehicle to the customer.
To ensure the branch impact planning meetings are held monthly and action taken resulting in a .5% growth.
SEP2010 - DEC2011 Service Advisor
ELKHABIR MOTORS - Authorized dealer for Honda- Sudan
company.
Support the technicians at the diagnose stage, and insure that the flow of the work is correct.
Loading jobs for the technicians
Provide guidance to the team based on management direction
Make Order repair job card.
Deal direct with customers and solve their problems
Full using of VAC Diagnostic and Repair System.
Obtain the approval of customers to go ahead with the process.
Follow up with customers to make sure the quality of maintenance was good.
.Mechatronic and Mechanical Engineering(automotive)
.
Mechatronic and Mechanical Engineering (automotive)