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تم إلغاء حظر المستخدم بنجاح
أيمن حياة, Retail customer service

أيمن حياة

Retail customer service ·Zain - KSA

المملكة العربية السعودية

الثانوية العامة أو ما يعادلها, management

الخبرة العملية

مجموع سنوات الخبرة: 16 سنوات, 6 أشهر

Retail customer service

يناير 2016 - حتى الآن

Zain - KSA

مكة المكرمة، المملكة العربية السعودية

يناير 2016 - حتى الآن

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Personnel Supervisor

أبريل 2015 - ديسمبر 2019

Aqwat Food Industries Co

جدة، المملكة العربية السعودية

أبريل 2015 - ديسمبر 2019

Role & Responsibility:

General responsibilities during shift.

Responsible for all acts of safety and security and fire fighting, traffic and individuals specialists in there shift .

Responsible for the duty of Security men.

Determine the times of entry and exit of the security men during shifts and careful to put enough time during

the period of the switch.

Ensure the safety of the devices and the premises before the beginning of shifts and make sure the

appearance of security men.

Inspection and make sure all decisions and circulars issued by the new administration and inform everyone.

Traffic on all shifts and locations to make sure that everyone do their duties.

Vital registration day and all of violations or risks and reported for each competent body and follow-up.

Reporting of faults in the building and record "Minutes to prove the case" to be delivered for maintenance and

follow-up.

Direct the complaint and the communications and resolution as the case requires.

Receiving lost purposes that delivered by any party in the building.

Recording the entry and exit of vehicles in the parking building.

Directly accidents and make necessary in the event of injuries.

Report primarily responsible in the event of any cases of theft or unethical directly.

Report the competent authority if there is a water leak or interruption in electricity or gas leak.

HR Coordinator.
مجال الشركة:
الصناعات الثقيلة
الدور الوظيفي:
إدارية

HR & PR Officer .

أكتوبر 2013 - أغسطس 2014

NABD Medical Holding Co. for Health care services

مكة المكرمة، المملكة العربية السعودية

أكتوبر 2013 - أغسطس 2014

NABD Medical Holding Co. for Health care services .

- Aladah Medical Co.

- Tabib of Hospital Management
مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
الموارد البشرية والتوظيف

HR Supervisor at Safety and Security Management for a group Fairmont hotel

فبراير 2013 - أكتوبر 2013

Makkah Clock Royal tower, A fairmont hotel

فبراير 2013 - أكتوبر 2013

From 12' February, 2013 up to 14' OCT, 2013
Makkah Clock Royal tower, A fairmont hotel
Position: HR Supervisor at Safety and Security Management for a group Fairmont hotel
Role & Responsibility: • General responsibilities during shift.
• Responsible for all acts of safety and security and fire fighting, traffic and individuals specialists in there
shift
• Responsible for the duty of Security men.
• Determine the times of entry and exit of the security men during shifts and careful to put enough time during the period of the switch.
• Ensure the safety of the devices and the premises before the beginning of shifts and make sure the appearance of security men.
• Inspection and make sure all decisions and circulars issued by the new administration and inform
everyone.
• Traffic on all shifts and locations to make sure that everyone do their duties.
• Vital registration day and all of violations or risks and reported for each competent body and follow-up.
• Reporting of faults in the building and record "Minutes to prove the case" to be delivered for maintenance and follow-up.
• Direct the complaint and the communications and resolution as the case requires.
• Receiving lost purposes that delivered by any party in the building.
• Recording the entry and exit of vehicles in the parking building.
• Directly accidents and make necessary in the event of injuries.
• Report primarily responsible in the event of any cases of theft or unethical directly.
• Report the competent authority if there is a water leak or interruption in electricity or gas leak.
• Front Office Representative during Ramadan period.
• Guest Relation Supervisor - Taking care of the VIB section.
• HR Coordinator.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
غيرذلك

Public relations & HR official

يناير 2011 - ديسمبر 2011

SAMARA SECURITY & SAFETY SYSTEMS CO

مكة المكرمة، المملكة العربية السعودية

يناير 2011 - ديسمبر 2011

From 22 August, 2011 up to 10' February, 2011
SAMARA SECURITY & SAFETY SYSTEMS CO. Makkah & Jeddah, KSA.
Position: A public relations & HR official
Role & Responsibility: • Registration dates of effective maintenance projects.
• Follow-up and commercialization of new business.
• Coordinate visits by the competent authorities and civil defense for inspection at our.
• Follow the requirements of customers and team Report maintenance before the dates of maintenance.
• Provide for the needs of workers and their equipment insurance.
• Follow-up actions with government agencies.
مجال الشركة:
خدمات الأمن الخاص
الدور الوظيفي:
إدارية

Employment & marketing Specialist

ديسمبر 2010 - فبراير 2011

Riadaa.Co

ديسمبر 2010 - فبراير 2011

From 1' December, 2010 up to 8' February, 2011
Riadaa.Co. for Operatines & Marketing Services. - Jeddah, KSA
Position: Employment & marketing Specialist
Role & Responsibility: • Receive job applications from companies contracted.
• Vacancies are advertised through social networking sites and BlackBerry.
• The work of personal interviews.
• Follow-up security projects.
• Monitor and evaluate the performance of employees per month.
الدور الوظيفي:
غيرذلك

Coordinator of the Public Relations

يناير 2010 - ديسمبر 2010

Foundation First Class Advertising

يناير 2010 - ديسمبر 2010

From January 2010 up to December 2010 sporadic period
Foundation First Class Advertising, Jeddah
Position: Coordinator of the Public Relations
Role & Responsibility: • Coordination of international conventions and new job offers.
• The collection of debts.
الدور الوظيفي:
الإدارة

Customer service

يونيو 2009 - نوفمبر 2010

Zain Saudi Telecom

يونيو 2009 - نوفمبر 2010

From 22' June 2009 up to 10' November 2010
Zain Saudi Telecom - Jeddah, KSA
Position: Customer service
Role & Responsibility: • representative by calling (Call Center)
مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Supervisor for the marketing

يناير 2009 - يناير 2010

Al-Fekra Al-Jayeda

يناير 2009 - يناير 2010

From 2009 up to 2010 Part Time
Good Idea ( Al-Fekra Al-Jayeda) institution, Jeddah, KSA
Position: Supervisor for the marketing
Role & Responsibility: • Coordinating the work of marketers.
• Supervising the bazaars.
• Debt Collection.
الدور الوظيفي:
المبيعات

Senior Sales Consultant

مايو 2008 - فبراير 2009

Universal Motors Agencies

بيليز

مايو 2008 - فبراير 2009

From May 2008 - February 2009.
Universal Motors Agencies, Jeddah KSA
Position: Senior Sales Consultant.
Role & Responsibility: • Marketing and selling cars and accessories for all visitors to the exhibition.
مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
المبيعات

التعليم

Secondary Industrial Institute

يناير 2007

يناير 2007

الثانوية العامة أو ما يعادلها، management

المملكة العربية السعودية

Skills

Resource Management
Expert
Resource Management
Expert
Relationship Development
Expert
Relationship Development
Expert
Customer Relations
Expert
Customer Relations
Expert
Customer Service
Expert
Customer Service
Expert
Stewardship
Expert
Stewardship
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
HR
Intermediate
HR
Intermediate
INSPECTION
Intermediate
INSPECTION
Intermediate
MAINTENANCE
Intermediate
MAINTENANCE
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
SALES
Expert
SALES
Expert
SECURITY
Intermediate
SECURITY
Intermediate
Management team
Expert
Management team
Expert
Resource Management
Expert
Resource Management
Expert
Relationship Development
Expert
Relationship Development
Expert
Customer Relations
Expert
Customer Relations
Expert
Customer Service
Expert
Customer Service
Expert
Stewardship
Expert
Stewardship
Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس

الهوايات والاهتمامات

photography

Practicing photography for more than 4 years

Employment

Assistant job seekers together in groups, employment in social communication networks