Sales Officer
Gulf bank
مجموع سنوات الخبرة :20 years, 5 أشهر
=Responsible for Financial Consumer Banking Direct Sales Department.
-Handling Installment Loans, Consumer Loans, Credit Cards and Salary Transfer Kuwaiti's team.
-Preparing Daily Report with my daily result and locations.
-Handling Governmental Ministries and Departments by making daily visits for it.
-Opening new sources for business by visiting Private listed Companies to get customers from it.
-Handling Customers inquiry with professional and Economical way that will help them.
-Manage and resolve customer satisfaction issues.
-Achieve my Monthly, Quarter and Annual Target.
November 2012 till Present Sales Associate
Al-Sayer Car Rental & Leasing
Company Industrial: Automotive
Job Role: Sales, Customer Service
Key Responsibilities: - Responsible on Lexus Garage Branch Office.
- Handling Renting Vehicles, making new and end contracts.
- Responsible on Daily Reports for the location for Vehicles check In and Out.
- Prepare daily report with all New Contracts and Contract End.
- Handling Replacements Vehicles for Lexus Body Shop Customers.
- Make Daily Report with the entire replacements vehicle out and available to Gulf Insurance.
- Sending Daily reports with all pending Lexus Customer for replacements vehicles.
- Responsible on checking the vehicle body and interiors before going in and out from the branch.
- Follow up with customers checking if they will renew renting contracts.
- Handling Collection for renting fees with all the customers and make daily and monthly reports for all the collections I did, sending to main office.
February2012 till October 2012 Assistant Manager
Future Services for Renting, Buying and Selling Vehicles
Company Industrial: Automotive
Job Role: Administration, Sales, Customer Services
Key Responsibility: - Responsible on Salmiya Branch Office.
- Handling Mails and Communications between Main Office and all our locations.
- Responsible on Daily Reports for the location from attendance and Vehicles check In and Out.
- Prepare daily report to Manager with all New Contracts and Contract End.
- Opening file for every vehicle we have and save all the documents related to it.
- Make a Weekly and Monthly Report for Vehicles Services and Accident.
- Getting Feedback from locations supervisors with Customers Complaints and Request.
- Responsible on vehicles check in and out from Salmiya office.
- Making a daily report with repairing vehicles in Shuwaikh and Mina Abdullah Yard.
- Make Monthly Report with Vehicles Registration Expire and Fully Insurance and Follow up it until we renew it.
- Working on Customers Territory Basis.
- Handling Job-sites and Main Offices for my customers.
- Responsible for visiting my customer projects checking the application and give advice and Technical support if they need it.
-Making Demonstration and Product Show for our Products to customers in the Job-site.
-Handling Customers inquiry with professional and Economical way that will help them.
-Responsible for customers tools repairs form collecting till deliver it in the job-site.
- Working with CRM system and Project Trackers reports.
- Manage and resolve customer satisfaction issues.
- Achieving sales target.
-Achieve my annual target monthly, quarter.
-Played a main role in Marketing.
January 2011 till January 2012 Account Manager
Hilti General Trading Company - Kuwait
Company Industrial: Building Construction Materials
Job Role: Sales, Customer Services
Key Responsibility: - Working on Customers Territory Basis.
- Handling Jobsites and Main Offices for my customers.
- Responsible for visiting my customer projects checking the application and give advice
And Technical support if they need it.
-Making Demonstration and Product Show for our Products to customers in the Jobsite.
-Handling Customers inquiry with professional and Economical way that will help them.
-Responsible for customers tools repairs form collecting till deliver it in the jobsite.
- Working with CRM system and Project Trackers reports.
- Manage and resolve customer satisfaction issues.
- Achieving sales target.
-Achieve my annual target monthly, quarter.
-Played a main role in Marketing.
April 2007 - December 2010
Senior Sales Executive
Kuwait International Bank - Kuwait
Company Industrial: Banking - Financial Services
Job Role: Sales
Key Responsibilities: -Responsible for Islamic Murabaha for Cars, Motorcycle, Construction Materials,
-Marines Equipment's.
-Follow up with existing clients to ensure our service.
-Achieve my annual target monthly, quarter.
-Played a main role in Marketing.
-Handling Market analyzing form rates and benefits for other banks.
-Finding financial solutions for clients who need Murabaha, loans.
-Responsible for Islamic Murabaha for Cars, Motorcycle, Construction Materials,
-Marines Equipment’s.
-Follow up with existing clients to ensure our service.
-Achieve my annual target monthly, quarter.
-Played a main role in Marketing.
-Handling Market analyzing form rates and benefits for other banks.
-Finding financial solutions for clients who need Murabaha, loans.
January 2004 - March 2007
Sales Agent
Cairo Airport Duty Free - Egypt
Company Industrial: Retail - Wholesale - Fashion.
Job Role: Sales
Key Responsibilities: -Working in 3 shifts, opening and closing the POS float machine.
-Making daily stock inventory to the shop.
-Making weekly stock request.
-Making and arranging show case and display to a respectable standard.
-Serve the maximum number of customer with high degree of accuracy and professional customer
Services.
-High knowledge of using the sales facilities including credit card.
-Closing the float on daily basis and ability to reconcile it if there are any discrepancies.
-Working in 3 shifts, opening and closing the POS float machine.
-Making daily stock inventory to the shop.
-Making weekly stock request.
-Making and arranging show case and display to a respectable standard.
-Serve the maximum number of customer with high degree of accuracy and professional customer Services.
-High knowledge of using the sales facilities including credit card.
-Closing the float on daily basis and ability to reconcile it if there are any discrepancies.
October 6 University, Cairo, Egypt.
September 2002 B.Sc. Degree in Economics and Business Administration. Major, Economics English Section.