Ayman Mokhtar Abd Elgawad Elweshahy

systems administrator at New Horizons Computer Learning Centers - Kuwait

• Kuwait - Al Kuwait
• My current job since June 2017

IT Manager at Bernanos stationery company

• Egypt - Cairo
• November 2014 to May 2017

Professional Accomplishments
Management
1-General

Project Management: V.Good knowledge of handling the projects, include all aspects “Initiation, Planning,
Executing, Monitoring/Controlling and Closing” that include all necessary processes to get successful projects.

Following-up: Always work on the infrastructure and services of the follow-up, maintenance and repair to avoid any expected or unexpected problems.

Activities: Work on developing technical skills for the employees in other departments by training, e-mails, periodically news and directly. Also for the new programs required in work and light troubleshooting for the traditional faults. To upgrade the skill level of staff, for facilitate the work too, also to relieve on IT department in busy working times.

Development: Always working-on find alternative solutions, upgrades and updates of the used systems for emergency response and the permanent development.

2-Team Management

Lead: ability to leading the team with organizing and harmonically, and the observance and assigning right person for right task with balancing, with handling the issues smoothly that happening from daily transactions and work pressure.

Team work: Keeping the culture of cooperation between staff, with allocating tasks, organizing schedules to perform tasks.

Control & Monitor: specify roles and permissions for staff with periodical reports for technical and personal skills.

Training: Provide self/indoor training for staff.

Documentation: Documenting all problems and resolutions as reference for future.



3-SoftWare
Installation and Configured Microsoft Windows ( 7 & 8 & 10 ) & server (2003 &2008&2012 ) and Microsoft office and any program or any driver
Manage, Implementand, Troubleshooting ERP System ( Infinity ERP )
Infinity ERP included he bellow sub module:
( Account Receivable & Account Payable & Stock Control & P.O.S & General Ledgers & Human Resources
Fixed Assets& Report Manager & System Administrator )
Managing host security, file permissions, backup, Help Desk applications, Network Managing software.
Page 2 of 3
4-Network

Domain Controller: Designing, planning, Installation, configuration, implementation and troubleshooting the DC components, including local security configuration, networking, Active Directory, Groping / Group Policies design, etc., using Windows Server 2003r2/08r2/12/12r2.
Microsoft Servers/Services: Designing, planning, Installation, Configuration, publishing and manage Exchange Server 2003/7/10/13 | SQL Server 2005/8/8R2/12 | IIS 6/7/8, Hyper-V, DHCP/ DNS.

Switching and routing : Network Infrastructure solution design, implementation switching and routing concepts and protocols
Structure Concept: Plan and implement networking equipment (Networking, Security, Traffic, Servers, Storage, etc.)

Documentation: Documenting network solutions and designs.

Provide/Evaluate Solution: Ability to provide, recommend and evaluate purchases of network equipment and software.
Wireless: Infrastructure Design, Configuration Wireless Devices “Cisco, HP, 3Com and D-link.
Security System for 23 Branches and HQ ByDrayTek Products& TMG & Sophos.
Configured VPN Site to Site (IP Sec).
Configured VPN pc to site (PPTP).
Installation and Configured and maintenance of Surveillance Cameras for 23 Branches.
Installation and Configured and maintenance callcenter system ( Elastix & GrandStreem & Polycom)
Installation and Configured and maintenance of telephone network in most Branches .
Network Storage: Western My Cloud.


5-Database

Installation, configuration, implementation, managing and troubleshooting “SQL Server 2008/2012
Installation and Configured (Querying with Transact-SQL& Backup and Recovery & Administration )

Deputy IT Manager at Bernanos stationery company

• Egypt - Cairo
• September 2013 to November 2014

Installation and Configured Microsoft Windows ( 7 & 8 & 10 ) & server (2003 &2008&2012 )
Installation, Implementation And Maintenance Microsoft SQL Server ( 2003 &2008 &2012 )
 (Querying with Transact-SQL& Backup and Recovery & Administration )
Installation and Configured
manage and implement. ERP System ( Infinity ERP )
Infinity ERP included he bellow sub module:
( Account Receivable & Account Payable & Stock Control & P.O.S & General Ledgers & Human Resources
Fixed Assets& Report Manager & System Administrator )
Installation and Configured and maintenance Mail Server ( Exchange server2003& Exchange 2013).
Installation and Configured and maintenance Domain Server & Web server & Ftp Server
Installation and Configured and maintenance callcenter system ( Elastix & GrandStreem & Polycom )
Security System for 15 Branches and HQ ByDrayTek Products& TMG & Sophos.
 Configured VPN Site to Site (IP Sec).
 Configured VPN pc to site (PPTP).
Installation and maintenance of networks for 15 Branches.
Installation and Configured and maintenance of Surveillance Cameras for 15 Branches.
Installation and Configured and maintenance of telephone network in most Branches .
Installed and Configured Sophos Firewall and Published Server

Network Administrator at Bernanos stationery Company

• Egypt - Cairo
• August 2008 to September 2013

Technical support at atonce Company for Shipping Services

• Egypt - Cairo
• February 2004 to April 2005

* Maintenance (Servers; PC; Printers;;;; All devices)
* Installation and maintenance of networks & telephone network & Surveillance Cameras