Deputy Branch Manager
BARCLAYS
مجموع سنوات الخبرة :13 years, 7 أشهر
• Creating new sales channels and generating new leads for self and team and distributing product targets on team, values, volumes and income.
• Responsible for recruiting and maintaining a portfolio for premier client's by selling a high quality relationship oriented, financial planning service with the aim of high levels of client's Satisfaction.
• Establish and develop sales opportunities to meet the client's needs and review portfolio on a regular basis to manage the client's portfolio and making proactive contact.
• Encouraging exiting clients to make recommendations.
• Achieve volume and revue goals via the combination of customer acquisition and relationship widening.
• Maintain sales performance for management information usage.
• Conduct sales calls meetings with potential client's.
• Own and manage personal portfolio & sales targets to contribute towards the outlet sales objectives.
• Accountable for cross selling for the existing customer base.
• Build effective relationship with branch staff and key support functions.
• Responsible for all branch operation work.
• Responsible for the snap check at the End of each month.
• Lead the operational staff to Ensure that branch operations duties are carried out on a timely basis ensuring the provision of world class customer service.
• Liaise with centralized operations department of all operations related issues.
• Participate fully and ensure that all operations & back office duties are met with the branch
• May attend a management meeting to discuss marketing targets and produce reports outlining the relative success of marketing campaigns.
• Overall control of the service provided at the counters.
• Receive customer complaints, record them and take all reasonable steps to resolve them in the exist of our customer.
• I have Authorized signature (A).
Opening current accounts, saving pools, deposits and guaranteed loans.
Visa & MasterCard section (Credit Cards).
Operating the P.O.S for traders in addition to the ATM.
• I worked in the marketing section for propagating various products and pools under our direct supervision
Accounts, Computing, Credit, Letters of guaranteeing, A teller for saving pools, A teller for the safe, Information Department and the Social Fund.
I was working as Public Relations Specialist Arab Contractors Company (Osman Ahmed Osman & Co.) Branch Channel.