أيمن Qasem

This is Ayman Qasem Elsayed, coming to you with 15 years managerial Commercial & operational Experience (Courier & Freight / FTL, FCL LCL, 10 years DHL experience, currently based in Cairo, Egypt, as national sales director, I was involved in Building the sales team, train them, coach them, build communication channels, forecast the target, break it into products, then break it into territories then assign the target to sales heads to achieve the whole country target, in the same line I ensure applying the KPIs for activities to measure the team performance, in line with this I arrange all the required operational /commercial plans for continues business developments . below activities was my major work scope ,
• Managing a team of 11 Sales account managers, 3 freight coordinators and 6 customer service team in SMSA Express (The well-known Saudi Company )
• Coaching the whole team for maximizing Sales coverage all over Egypt, through acquiring new customers never trade with us before & developed the business with our existing customer and getting the lost customer back for trading.
• Coaching the whole team for maximizing Sales Revenue ( hunting big & regular business potentials )
• Coaching the whole team for maximizing net profitability ( healthy smart sales / selling values not the price )
• Continues growth for better Market share through upselling & cross selling for our existing customers( selling new products based on their real needs )
• Cost control to the lowest level without impacting service quality ( ensure every cost is met with direct or indirect revenue )
• Healthy customer ledger to ensure continuous cash flow
• Leading the whole team Strong Customer relationship building / business loyalty
• Professional Product portfolio management
• Operational wise, team management during all the process of IN DO OUT.
• Applying suitable KPIs to be applied just to measure all the above staff activates.

Address : P.O. Box 7977 Jeddah 21472 KSA
Tel.: 00966-2- 6693399 Ext.2223

. Security awareness & dangerous goods awareness November 2000
3. Developing your telesales skills December, 2003
4. Sales induction march 2004
5. Best in class June 2004
6. Global sales processes relationship June 2004
7. New product portfolio (communication & awareness package) November 2005
8. Planning, organizing & time management April 2005
9. Import express product February ‏2006‏‏-‏
10. Fast forward September 2006
11. SMS ( sales management system