Ayman Ali Sharara, System Administrator

Ayman Ali Sharara

System Administrator

IDEMIA Security & Identity - Abu Dhabi

Lieu
Émirats Arabes Unis
Éducation
Diplôme, Information Technology
Expérience
19 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 11 Mois

System Administrator à IDEMIA Security & Identity - Abu Dhabi
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis janvier 2015

- System Administrator for the company projects (e-Border) Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources and systems, reviewing system and application logs.
- Oracle Database and Linux servers, Network Monitor and Administration.
- Managing technical Support Engineers at project site, creating all needed Documentations to cover the entire project needs and cover the client standards and SLA’s.
- Supporting for IAD IRIS Camera and Biometric System.
- Jasper report administration, creating needed reports, and Daily data analysis for whole system.
- Train new Staff Admin and support Engineers on the system and Devices.
Highlights:
- Create Full Access Application for Lebanon Government.
- Create Full documentation covering the whole project from Support guide, admin guide, needed forms for daily operations, awareness, procedures and support performance

It Technical Support Engineer à Eimass
  • Émirats Arabes Unis - Abu Dhabi
  • août 2013 à janvier 2015

- Supporting and troubleshooting the Government projects.
- Oracle Database servers Administration.
- Installation, Configuration and Troubleshooting for Biometric systems devices and application.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Onsite support with the customer on a daily basis.
- Supporting the roll-out of new applications, following diagrams and written instructions to repair a fault or set-up a system, testing and evaluating new technology.

IT Desktop Support, IT Administrator à MEC Gulf
  • Émirats Arabes Unis - Abu Dhabi
  • juin 2010 à avril 2013

- Provide the level 1, 2, 3 supports to the client and follow up with the task.
- Supporting the roll-out of new applications, following diagrams and written instructions to repair a fault or set-up a system, testing and evaluating new technology.
- Built and maintained vendor relationships and managed the purchase of hardware and software products.
- Develop and maintain documentation of technology and support best practices.
Achievements:
- Designed and developed the company's corporate website (www.mecgulf.com).
- Built and managed the company's Inventory and network Management System.
- Built and managed the company's Project management web site.

Self Training IT Courses à In Between Jobs
  • Émirats Arabes Unis - Abu Dhabi
  • février 2010 à juin 2010

Because of the Market down Issue at that time, I start self training courses using CBT-Nuggets, Career Academy, Total Training to update my skills in Information Technology and gain more certificate
on

CCNA (using CBT- Nuggets and Paket Tracer)
MCTS on SharePoint 2007 Configuration
MCTS on Windows Server 2008 Active Directory
MCTS on SQL Server 2008 Configuration


I use VMWare workstation for real training and apply what I learn

It Systems Administrator à Manazel Real Estate
  • Émirats Arabes Unis - Abu Dhabi
  • mars 2007 à février 2010

- Provide the level 1, 2, 3 supports to the client and follow up with the task.
- Supporting the roll-out of new applications, following diagrams and written instructions to repair a fault or set-up a system.
- Develop and maintain documentation of technology and support best practices.
- Involved in preparing IT department's budget and strategy, which met the company’s mission and vision.

Achievements:
- Played a pivotal role in developing company's corporate website (www.manazel-re.com).
- Built and managed the company's Inventory and network Management System.
- Played a pivotal role in deployment of Microsoft Dynamic CRM project.

IT Instructor and Administrator à Al Rafidain Cultural Institute
  • Émirats Arabes Unis - Abu Dhabi
  • mars 2004 à mars 2007

- Served as ICDL instructor and tester, and managed the ICDL test Sessions.
- Delivered training courses on Operating systems, Networking, database design, Adobe flash, Adobe Photoshop, and website design.
- Assumed overall responsibility of managing IT infrastructure network, services and operation.
- Supporting the roll-out of new applications, following diagrams and written instructions to repair a fault or set up a system.

Éducation

Diplôme, Information Technology
  • à Delta Academy
  • octobre 2002

(900 Hours) 6 month Training Program in Information Technology – Ministry of communication with IBM, Egypt I Study: Windows XP Microsoft Office Windows Server 2000 Networking CIW Adobe Photoshop Adobe Flash Adobe DreamWaver FrontPage E-Commerce ASP.net HTML XML PHP

Baccalauréat, Physics
  • à AL Mansurah University - Faculty of Science
  • juin 2001

Physics Math Information Technology

Specialties & Skills

Oracle Database Administration
Jasper Reports
Linux Server
System Administration
Troubleshooting
Android, IPAD, Blackberry, smart phones configuration and connection with email server
Install and configure workstations and laptops including Apple Mac
Desktop Support, Troubleshoot all technology related issues
Microsoft Exchange Server 2003, 2010
IT Asset and Resources Management
Data & System Recovery Tools
Analytical Skills, Ability to Work Under Pressure, Decision Making & Problem Solving Skills
Active Directory, DNS, DHCP, File Server, Print Server and VPN
Web design and development capabilities
Graphic design capabilities
Office Application: Word - Excel - Access - PowerPoint - Outlook - Publisher - Visio
Microsoft SQL Server Management
Installing, maintaining and configuring Computer hardware and peripheral equipment
Fluke Aircheck WFi Troubleshooter
Virtualization: VMware ESX Server, VMware VCenter Server Management
Windows Server 2008
Cisco Switches, Routers, and Network Infrastructure configuration, management and troubleshooting
OS Windows Xp, 7, Windows Server 2003, 2008, Apple MAC OS and Linux (GUI)
Cloud Computing, Google Apps, Office 365
Install and Configuring Printers, Copy Machines and Scanners.
Installing and configuring PBX and IP telephone system like Panasonic and Cisco Telephone System
Microsoft Visio
Adobe Flash
Microsoft Word
Microsoft Access Database Design
Adobe Photoshop
Microsoft Excel
Microsoft Powerpoint
Microsoft Project
Supporting the roll-out of new applications
Maintain inventory of hardware, software and resources.
Antivirus, Antispam application like Kaspersky and Norton Antivirus.

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

MCSA Windows Server 2008 Administrator (Certificat)
Date de la formation:
August 2012
Valide jusqu'à:
September 2012
CCNA (Cisco Certified Network Associate). (Certificat)
Date de la formation:
August 2010
Valide jusqu'à:
September 2010
Microsoft Certified MCTS: SharePoint Server 2007 Configuration. (Certificat)
Date de la formation:
March 2010
Valide jusqu'à:
April 2010
Microsoft Certified MCTS: SQL Server 2008 Implementation and Maintenance. (Certificat)
Date de la formation:
June 2010
Valide jusqu'à:
July 2010
Microsoft CTP Certified (Certificat)
Date de la formation:
June 2006
Valide jusqu'à:
June 2006
MCITP Windows Server 2008 Enterprise Administrator (Certificat)
Date de la formation:
September 2012
Valide jusqu'à:
October 2012
ITIL Foundation V.3 (Certificat)
Date de la formation:
March 2012
Valide jusqu'à:
April 2012
ICDL Certified (Certificat)
Date de la formation:
May 2005
Valide jusqu'à:
May 2005