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Ayoub MOGHAR, Systems, Network & Cloud Admi trator

Ayoub MOGHAR

Systems, Network & Cloud Admi trator·Suez Industrial Development Company

فرنسا

ماجستير, France

الخبرة العملية

مجموع سنوات الخبرة: 9 سنوات, 5 أشهر

Systems, Network & Cloud Admi trator

مايو 2022 - حتى الآن

Suez Industrial Development Company

Paris، فرنسا •هجين

مايو 2022 - حتى الآن

• Administration of Windows Server environments (Active Directory, DNS, DHCP, GPO)
• Administration of Microsoft 365 / Office 365 (Exchange Online, Teams, SharePoint)
• Administration of Azure and Azure AD (RBAC, MFA, identity management)
• Management of hybrid environments using Azure AD Connect
• Network administration: LAN, VLAN, Wi-Fi
• Configuration and troubleshooting of switches, routers, and firewalls
• Administration of Hyper-V virtualization
• Deployment and management of workstations via SCCM and Autopilot
• Ensuring operational availability of user and server infrastructures
• Advanced end-user and VIP support
• Incident, problem, and change management (ITIL)
• Writing technical documentation and IT procedures
• Participation in IT system evolution projects and Microsoft 365 / Azure migrations
مجال الشركة:
السلامة والبيئة

System, Network & Cloud Administrator

يناير 2022 - حتى الآن

SUEZ

Paris، فرنسا

يناير 2022 - حتى الآن

• Administered Microsoft Azure and Microsoft 365 (Exchange Online, Teams,
SharePoint, OneDrive, Intune, license management).
• Managed Windows Server environments (Active Directory, Group Policy, DFS,
RDS, replication, clustering, SSL certificates).
• Implemented hybrid infrastructure with Azure and on-premise integration.
• Performed system monitoring with Zabbix, Nagios, and Azure Monitor.
• Applied cybersecurity measures: MFA, BitLocker, PKI, endpoint protection,
patch management, OS hardening.
• Troubleshot Cisco and Fortinet networks (VLAN, VPN, Wi-Fi, firewalls).
• Participated in infrastructure projects: cloud migration, server upgrades,
network refresh.
• Provided VIP IT support and coordinated escalations with Microsoft and Cisco
vendors.
مجال الشركة:
النفط والغاز

System, Network & Cloud Engineer – SUEZ

يناير 2017 - يناير 2025

Suez Industrial Development Company

Le Pecq، فرنسا

يناير 2017 - يناير 2025

• Designed and deployed end-to-end IT infrastructures (on-premise, hybrid, cloud)
supporting 1, 200+ users.
◦ Engineered and administered Active Directory & Azure AD environments: user
management, groups, access control, and MFA.
◦ Designed, deployed, and maintained Windows Server infrastructures (2012-2025)
with high availability.
◦ Implemented and managed core services: DNS, DHCP, GPO, DFS, and SSL
certificates.
◦ Designed and managed Microsoft Azure environments, including Azure Virtual
Machines and hybrid setups.
◦ Administered Microsoft 365 tenant: Exchange Online, SharePoint, OneDrive,
Teams.
◦ Designed and managed virtualization platforms using Hyper-V and VMware;
optimized resources and performance.
◦ Implemented backup, restore, and disaster recovery strategies to ensure business
continuity.
◦ Designed secure network architectures: LAN, Wi-Fi, VLAN, routing, firewall rules,
and segmentation.
◦ Led cloud migration and infrastructure modernization projects, improving scalability
and reducing costs.
◦ Developed technical documentation, IT standards, and ITSM procedures.
◦ Provided Level 3 support on critical infrastructure incidents.
مجال الشركة:
الإنتاج الصناعي

IT Support Lead — N2 Expert 2

أكتوبر 2020 - يوليو 2022

Klesia

Paris، فرنسا •هجين

أكتوبر 2020 - يوليو 2022

• Multi-channel end-user support
• VIP support and management of technical escalations
• Administration of Active Directory accounts and permissions
• Access security and IT risk analysis
• Revamping IT documentation and procedures
• Participation in cross-functional projects (remote work, IT infrastructure optimization)
مجال الشركة:
خدمات تكنولوجيا المعلومات

Assistant IT Manager

يناير 2020 - يناير 2022

KLESIA

Montreuil، فرنسا

يناير 2020 - يناير 2022

• Delivered IT support Level 1 and Level 2 for Windows systems, hardware,
software, and network connectivity.
• Handled incident management and service requests via ServiceNow and
SCCM.
• Deployed and updated operating systems, patches, and applications through
SCCM.
• Troubleshot Windows workstations, printers, and Active Directory accounts.
• Supported Azure AD and Microsoft 365.
• Coordinated workstation migrations, system upgrades, and application rollouts.
• Created technical documentation, ITIL-based procedures, and provided VIP
user support.
مجال الشركة:
التأمين

VIP Support Technician

سبتمبر 2017 - ديسمبر 2020

Weber

Paris، فرنسا •هجين

سبتمبر 2017 - ديسمبر 2020

• Support for Windows, office applications, networks, and hardware
• Active Directory administration (accounts, groups, shares, NTFS permissions)
• Management of server room and IT equipment inventory
• Deployment of workstations and new technologies
• Collaboration with project and infrastructure teams
مجال الشركة:
خدمات تكنولوجيا المعلومات

Helpdesk IT Technician

يناير 2018 - يناير 2020

WEBER STEPHEN

Paris، فرنسا

يناير 2018 - يناير 2020

• Provided Level 1 and Level 2 support for Windows OS, hardware (PCs,
laptops, printers), software, and network issues.
• Diagnosed and resolved incidents: OS errors, application failures, connectivity
issues.
• Ensured SLA compliance and escalated unresolved issues.
• Restored backups and supported disaster recovery with Veeam.
• Troubleshot LAN, WAN, and VPN connectivity.
• Managed patching, OS imaging, and preventive maintenance tasks.
• Participated in workstation refresh and application rollout projects.
مجال الشركة:
البيع بالتجزئة وبالجملة

Helpdesk IT Technician

يناير 2017 - يناير 2018

HELPLINE VERRALIA

Courbevoie، فرنسا

يناير 2017 - يناير 2018

• Delivered Level 1 IT support for Windows workstations, hardware, software,
and network incidents.
• Escalated Level 2 issues to senior technicians, ensuring resolution.
• Installed and configured desktops, printers, LAN/WAN cabling, and software
applications.
• Managed user accounts, password resets, and mailboxes in Active Directory
and Exchange.
• Documented incidents and contributed to knowledge base.
• Assisted engineers during onsite surveys, deployments, and installations.
• Provided VIP support with fast resolution of escalated issues.
مجال الشركة:
خدمات تكنولوجيا المعلومات

التعليم

system, network, cloud

أغسطس 2022

أغسطس 2022

ماجستير، France

فرنسا

Skills

IT Administration
Expert
IT Administration
Expert
Computer Science
Expert
Computer Science
Expert
Remote Support
Expert
Remote Support
Expert
IT HelpDesk
Expert
IT HelpDesk
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Training
Expert
Training
Expert
Project Management
Intermediate
Project Management
Intermediate
ITIL
Expert
ITIL
Expert
CCNA
Expert
CCNA
Expert
Sales
Intermediate
Sales
Intermediate
Backup
Intermediate
Backup
Intermediate
System Administration
Intermediate
System Administration
Intermediate
Active Directory
Expert
Active Directory
Expert
Windows Server
Intermediate
Windows Server
Intermediate
Oracle
Intermediate
Oracle
Intermediate
Cloud Computing
Expert
Cloud Computing
Expert
IT Project Management
Intermediate
IT Project Management
Intermediate
Integration
Intermediate
Integration
Intermediate
Solution Architecture
Intermediate
Solution Architecture
Intermediate
Azure
Intermediate
Azure
Intermediate
Microsoft
Expert
Microsoft
Expert
cloud
Expert
cloud
Expert
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
DIGITAL SYSTEMS
Intermediate
DIGITAL SYSTEMS
Intermediate
OFFICE AUTOMATION
Intermediate
OFFICE AUTOMATION
Intermediate
ETHERNET
Intermediate
ETHERNET
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
SERVER ADMINISTRATION
Intermediate
SERVER ADMINISTRATION
Intermediate
FACILITY MANAGEMENT
Intermediate
FACILITY MANAGEMENT
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
It support
Expert
It support
Expert
Helpdesk
Expert
Helpdesk
Expert
Customer Service
Expert
Customer Service
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Hardware
Expert
Hardware
Expert
Science
Expert
Science
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Technical Support
Expert
Technical Support
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Management
Expert
Management
Expert
Installation
Expert
Installation
Expert
Desktop Support
Expert
Desktop Support
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Call Center
Expert
Call Center
Expert

اللغات

الفرنسية
اللغة الأم
الانجليزية
اللغة الأم
العربية
مبتدئ

التدريب و الشهادات

التدريب
Azure Solutions Architect Expert (AZ-305, in progress)
Microsoft
ISO 27001 – Information Security Management
ANSII
Azure Administrator Associate (AZ-104)
Microsoft
Cisco CCNA
Cisco
Microsoft 365 Administration
Microsoft

الهوايات

  • IT