waiter
grand Hyatt
Total years of experience :2 years, 2 Months
will take customer orders and serve food and beverages to guests in our restaurant. Always aware of guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to guests. Duties and responsibilities include, but are not limited to: servicing the guest in a friendly, efficient manner while maintaining a clean and safe work environment. guests must feel welcome, comfortable, and well attended to at all times
Preparing tables and setting up plates, cutlery, silverware and glasses
Greeting and escorting customers to their tables
Handing out menus and providing detailed information on menu items
Informing customers of our daily and seasonal specials
Taking accurate orders via a tablet, using our in-house app
Serving food and drinks orders accurately and confidently
Thoroughly cleaning and re-setting tables upon customer’s departure
Delivering bills and processing cash and card payments
Providing an exceptional level of customer service to guests at all times
Present menu, answer questions, and make menu recommendations
Serve customers in an accommodating manner
Provide customers with menus.
Take customer orders and relay this to the kitchen.
Serve food and beverages to customers.
Listen to any complaints that patrons have and address them appropriately.
Prepare bills and process payments.