Department Manager
CRYSTAL GALLERY
Total years of experience :9 years, 1 Months
Generating and increase the R2c and corporate sales in the showroom.
•Coordinating day-to-day sales efforts of the team.
•Handling the inter branch transfer and material request.
•Setting and working on the laser machine for the reflections items.
•Reducing shrinkage by managing loss prevention techniques.
•Leading and dealing with luxury corporate clients.
•Maintaining daily store reports.
Launching incentive programs to generate and increase sales.
•Coordinating and supervising the day-to-day sales efforts of the team.
•Training and coaching team members on selling techniques.
•Setting examples for other staff in areas of personal character, commitment and work habits.
•Reducing shrinkage by managing loss prevention techniques.
•Leading, directing and motivating the sales team.
•Gaining a thorough understanding of every customers’ needs in order to offer them the best solution.
•Presiding over weekly staff meetings.
•Maintaining staff attendance and punctuality reports.
•Promptly handling customer complaints.
•Field training new sales representatives.
courses: Office Automation, IGATE School of computing, SALE Morocco Year 2011. •Tourism diploma esarc-studair of steward, Rabat morocco 2012.