Group Voice & Video Collaboration Specialist CCIE #57759
Mohamed Yousuf Naghi Motors
مجموع سنوات الخبرة :16 years, 6 أشهر
Planning, designing, implementing and Optimize of UC solutions, including Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Messaging (Unity Connection/ Unity Express ), Unified Contact Center Express (UCCX) and Voice gateways (H.323, SIP, MGCP, E1) for key customers.
Participate & Assisting large scale Deployments of Call Manager, Unity and Call Center solutions.
Worked with many customers helping them configure and trouble shoot call manager feature
Implementation/Deployment experience with Different Cisco IP Phones Series, Virtualization (VMware ESXi) and Cisco UCS server Interacting and resolving critical network issues in collaboration with Cisco TAC and handling escalated issues at customer sites.
Configuring Collaboration issue related switching VLAN, Voice VLAN, VTP, STP, PoE, Ether channel, HSRP, & Demonstrating functioning of as Routing Protocols Managing and Configure Cisco Catalyst & Cisco Routers Manage & Configure Cisco Wireless Lan Controller 5508 Configure and manage Various Cisco Wireless Devices Integrating Microsoft Active Directory /DNS (Support Complex Requirements, Configuration, Troubleshooting)
Network Monitoring Using Cisco’s RTMT
Perform systems administration in Windows Server 2003 environment, Active Directory, DNS/DHCP, exchange server 2003, ISA server 2004 & group policy
Performing installs, updates, patches, configurations, back-ups of system and client PC XP, Vista, Windows7
Troubleshooting hardware and software problem
Providing daily status report on activities completed in the last week and current projects
Managing windows server 2003 active directory user and computer
Managing exchange server 2003 users emails
Managing ISA server 2004 and configure the internet for user
Performing installs, updates, patches, configurations, back-ups of system and client pcs XP
PC support maintain and install windows for HP pc, Laptop and Printers
Troubleshooting hardware and software problem
Network Configuration for Cisco router 800 series
Wide Area Network WAN, PPP
Local Area Network LAN, IP, Ethernet, etc.)
Performing installs, updates, patches, configurations, back-ups of System and client pcs XP
PC support maintain and install windows for HP pc, Laptop and Printers
Troubleshooting hardware and software problem
Providing daily status report on activities completed in the last week and current projects
Configure above 6 site belong to Saudi airline branch office around kingdom of Saudi arabia contain system
Configuration for the whole Client pc and configure the network and prepare the whole site
EDUCATION
