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Muhammad Ayyaz Mehmood, Sales Representative Customer Service

Muhammad Ayyaz Mehmood

Sales Representative Customer Service·Sharaf DG

Pakistan

Master's degree, (Banking

Work experience

Total years of experience: 13 years, 3 months

Sales Representative Customer Service

August 2018 - Present

Sharaf DG

Dubai, United Arab Emirates

August 2018 - Present

Maximize customer satisfaction by leveraging in-depth product knowledge to provide assistance and drive sales. Efficiently maintain store operations, handle POS transactions, and cultivate positive customer relationships while adhering to inventory procedures.
Company industry:
1372
Job role:
Sales

Sales Representative

January 2019 - December 2024

Sharaf DG

Dubai, United Arab Emirates

January 2019 - December 2024

Generated leads and approached potential customers
Promoted and sold products to meet sales targets
Built strong relationships with clients
Handled customer queries and provided support
Negotiated and closed sales deals
Followed up with customers for satisfaction
Company industry:
Retail & Wholesale
Job role:
Sales

Sales Executive

August 2018 - January 2019

6 pence

Dubai, United Arab Emirates

August 2018 - January 2019

Achieved monthly and quarterly sales targets
Identified new business opportunities and generated leads
Built and maintained strong client relationships
Presented and promoted products/services to customers
Negotiated deals and successfully closed sales
Ensured high levels of customer satisfaction
Company industry:
Telecommunications
Job role:
Sales

Audit Assistant

February 2014 - December 2018

Javaid Chaudhry & co

Bahawalpur, Pakistan

February 2014 - December 2018

Assisted in conducting internal and external audits
Examined financial records for accuracy and compliance
Prepared audit reports and supporting documentation
Identified discrepancies and reported findings to senior auditors
Verified invoices, payments, and financial transactions
Ensured compliance with company policies and regulations
Company industry:
Accounting
Job role:
Accounting and Auditing

Direct Sales Coordinator

July 2017 - August 2018

6PENC

Dubai, United Arab Emirates

July 2017 - August 2018

Welcome customers warmly, captivate their interest, and drive sales while delivering exceptional customer service in the fast-paced telecom industry. Proficient in Microsoft Windows, adept at meeting targets and coordinating sales initiatives.
Company industry:
Telecommunications
Job role:
Sales

Customer Service

March 2013 - January 2014

Easy Homes (Rto)

Faisalabad, Pakistan •Remote

March 2013 - January 2014

Handled customer inquiries and provided timely support
Resolved complaints and ensured customer satisfaction
Maintained positive relationships with customers
Responded to calls, emails, and messages professionally
Provided accurate information about products/services
Managed customer records and updated information
Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Education

National College of Business Administration & Economics

January 2013

January 2013

Master's degree, (Banking

Pakistan

The Islamia University Of Bahawalpur

January 2011

January 2011

Bachelor's degree, (Banking

Pakistan

Skills

General Ledger
Expert
General Ledger
Expert
General Banking
Expert
General Banking
Expert
Financial Reporting
Expert
Financial Reporting
Expert
Auditing
Expert
Auditing
Expert
Accounting
Expert
Accounting
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Tally
Expert
Tally
Expert
QuickBooks
Expert
QuickBooks
Expert
Oracle
Expert
Oracle
Expert
Good literacy and numerical skills.
Expert
Good literacy and numerical skills.
Expert
In-depth knowledge of auditing practice
Expert
In-depth knowledge of auditing practice
Expert
Call Center
Intermediate
Call Center
Intermediate
Leadership
Expert
Leadership
Expert
Communication
Expert
Communication
Expert
Sales
Expert
Sales
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Accounting
Expert
Accounting
Expert
Management
Intermediate
Management
Intermediate
Teamwork
Expert
Teamwork
Expert
AUDIT REPORT PREPARATION
Intermediate
AUDIT REPORT PREPARATION
Intermediate
AUDITING
Intermediate
AUDITING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
EXTERNAL AUDITING
Intermediate
EXTERNAL AUDITING
Intermediate
FINANCIAL STATEMENTS
Intermediate
FINANCIAL STATEMENTS
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
RECORDS MANAGEMENT
Intermediate
RECORDS MANAGEMENT
Intermediate
General Ledger
Expert
General Ledger
Expert
General Banking
Expert
General Banking
Expert
Financial Reporting
Expert
Financial Reporting
Expert
Auditing
Expert
Auditing
Expert

Languages

English

Expert

Urdu

Native Speaker

Hindi

Expert

Arabic

Intermediate

Training and Certifications

Training
Computer Application in Business
The Rehman College
Jul 2010
Show credentials
Computer Software
Fauji Foundation Technical Training Center
May 2009
Show credentials

Hobbies and interests

Hobbies include anything to do in arts, music, poetry, reading historical books, philosophy and all