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Ayyoub Mahdane, restaurant general manager

Ayyoub Mahdane

restaurant general manager·Laluce

Qatar

Bachelor's degree, Administration And Commerce

Work experience

Total years of experience: 7 years, 10 months

restaurant general manager

March 2023 - March 2024

Laluce

Doha, Qatar

March 2023 - March 2024

Company industry:
1398
Job role:
Hospitality and Tourism

Operations Manager

September 2019 - January 2023

Desert Rose Restaurant

Doha, Qatar

September 2019 - January 2023

Increased profit margins of international restaurants through careful application of cost monitoring.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Purchased adequate quantities of food, beverages, equipment and supplies.
Analyzed, reviewed and revised P&L reports to improve decision-making.
Designed strategy and action plans with aggressive timelines for implementation.
Identified team weak points and implemented corrective actions to resolve concerns.
Actively participated in ongoing customer service programs.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Carefully interviewed, selected, trained and supervised staff.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Prepared for and executed new menu implementations.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Led and directed team members on effective methods, operations and procedures.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Correctly calculated inventory and ordered appropriate supplies.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurant Assistant Manager

March 2017 - June 2019

Romeo & Juliet

Doha, Qatar

March 2017 - June 2019

Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
Recruited and hired employees offering talent, charisma and experience to restaurant team.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Supervised all areas of restaurant to keep it clean and well-maintained.
Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurant Supervisor

March 2016 - March 2017

Romeo & juliet

Doha, Qatar

March 2016 - March 2017

Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
Organized implementation of new banners, displays and menus.
Coordinated promotion of special menu items, motivating wait staff to increase sale of new specials and bundles.
Rapidly identified and diplomatically addressed customer complaints to achieve high levels of satisfaction and loyalty.
Greeted and interacted positively with customers, promoting specials and providing information on key product offerings.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

university hassane 2

July 2014

July 2014

Bachelor's degree, Administration And Commerce

Morocco

E.F.E.T

July 2011

July 2011

Higher diploma, action commercial and Mareketing

Morocco

GPA (point): 16 out of 20

GPA (point): 16 out of 20

hassan 2

June 2009

June 2009

High school or equivalent, العلوم الفزيائية physical science

Morocco

Skills

word
Expert
word
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Management
Expert
Management
Expert
P&L Management
Expert
P&L Management
Expert
Marketing
Expert
Marketing
Expert
Commerce
Expert
Commerce
Expert
sales
Expert
sales
Expert
marketing
Intermediate
marketing
Intermediate
team spirit
Expert
team spirit
Expert
excel
Expert
excel
Expert
office
Expert
office
Expert
Catering
Expert
Catering
Expert
Management
Expert
Management
Expert
Marketing
Expert
Marketing
Expert
Commerce
Expert
Commerce
Expert

Social profiles

Languages

Arabic
Native Speaker
French
Expert
English
Intermediate

Training and Certifications

Training
Digital Marketing
Al-jazeera e-learning