Azad Mustafa

Corporate services and ISO consultancy firm managing 150 staff across 21 locations
Founded and scaled multi-site operations, directing service delivery, vendor relationships, and
quality governance.
• Designed and deployed KPI/SLA frameworks across all service lines to drive
performance and accountability.
• Developed recruitment and reporting structures for a workforce of 150 employees
across diverse sectors.
• Provided ISO consultancy ISO27001, ISO9001 and 27001 ISMS implementation services to corporate
clients. Secured $2M in capital and negotiated the first US franchise agreement in Baghdad.

Led end-to-end service delivery for $50M+ mission-critical IT programs, managing a team of 45
engineers and support staff.
• Established the Baghdad branch, defining staffing, tooling, and operating procedures for
high-pressure environments.
• Achieved consistent SLA compliance across concurrent contracts for major telecom and
banking institutions.
• Maintained 100% operational continuity during the 2006-2009 conflict through robust
risk-based planning.
• Managed third-party subcontractors and logistics partners for hardware supply and
technical resourcing.
• Facilitated the post-acquisition transition to Huawei, ensuring zero service disruption for
key enterprise accounts.