System Administrator
Crown Arabia Can Company
Total years of experience :12 years, 1 Months
Crown cork & seal Packaging:
IT Support - Servers, Networks and Client OS ( From April 2006 to Till today)
Technical Environment - Windows Server 2008, Windows7 & Windows 10; Office 2016.
Responsible for:
Install, configure, Mange and trouble shoot Windows Sever 2008, IP Addressing, TCP/IP, DNS, DHCP, Printer Management
Managed an Active Directory, User and Computer Accounts, Group Policy
Installed and configured an Active Directory Domain Controller.
Designed, planned and implemented, delegation strategies and OU structure
Monitor all system alerts and assist to resolve complex issues in system hardware and software.
Used DcDiag, NetDiag techniques for troubleshooting.
Configured automatic updates for network clients by using Group Policy.
Execute IT Assets Management Life Cycle, Analyze the hardware and software requirements, budget, plan, Buy, Replace and Recycle.
Served as Team Leader in charge of desktop deployment execution to field offices
Responsible for imaging and deploying Laptops and Desktops.
Performed day-to-day administration functions, backup and restoration, file server maintenance.
Supported all remote offices and home-based users using Cisco VPN.
Centralized Xerox multi-functional copier, printers, and scanners.
Maintained technical knowledge in networking area; operating system (Server and PC).
LAN Administration: added users; printers; removed users; controlling access right list.
Monitored server performance.
Maintained Avaya Telephone system (Creating users, Call forwarding, Hunt group etc.)
Aflak Time Attendance (Enrolling employees, Generating reports)
Logging calls in Hornbill service and resolving call.
Maintaining Daily, weekly and Monthly Backup (Arc serve)
Maintain door Access control card system.
Maintaining Samsung CCTV NVR system, with 42 IP Cameras.
On-Call (24x7)