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Azaz Shaikh, Network Technician / IT Support

Azaz Shaikh

Network Technician / IT Support·Al Baladi Holding

Qatar

Bachelor's degree, Electronics & Communications

Work experience

Total years of experience: 13 years, 4 months

Network Technician / IT Support

December 2023 - Present

Al Baladi Holding

Doha, Qatar

December 2023 - Present

• Support Windows-based systems, user accounts, email access, and routine IT
service requests. - Install, configure, and maintain wired and wireless networks,
ensuring secure and stable connectivity.

Company industry:
Retail & Wholesale
Job role:
Information Technology

IT Technician / System Configurator

February 2013 - February 2026

Innovation Technology and Computers

Jubail, Saudi Arabia

February 2013 - February 2026

• Assisted users with software installation, updates, and system troubleshooting.

Company industry:
Computer Hardware & High-Tech Manufacture

Fiber Splicing Technician

March 2023 - October 2023

You Broadband India Ltd

Surat, India

March 2023 - October 2023

• Performed fiber splicing, OTDR testing, and FTTX installations for residential and
enterprise customers.

Company industry:
Telecommunications
Job role:
Maintenance, Repair, and Technician

Telecom Technician

October 2015 - October 2022

Operation & Technologies Co.

Riyadh, Saudi Arabia

October 2015 - October 2022

• Configured ONTs, routers, and VoIP services for enterprise clients.

Company industry:
IT Services
Job role:
Maintenance, Repair, and Technician

Telecom Technician

January 2014 - January 2015

GTPL Keizan Info Net Pvt. Ltd

Surat, India

January 2014 - January 2015

• Provided basic end-user guidance and troubleshooting support.

Company industry:
IT Services

Education

Gautam Buddh Technical University

January 2013

January 2013

Bachelor's degree, Electronics & Communications

India

Jharkhand Industrial Training Institute

January 2009

January 2009

Bachelor's degree, Electronics & Communications

India

Skills

ENDPOINT SECURITY
Intermediate
ENDPOINT SECURITY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate
NETWORK ENGINEERING
Intermediate
NETWORK ENGINEERING
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PROFESSIONAL NETWORKING
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
TIER 2 TECHNICAL SUPPORT
Intermediate
TIER 2 TECHNICAL SUPPORT
Intermediate

Languages

English
Beginner
Hindi
Beginner
Arabic
Beginner

Training and Certifications

Certifications
License
Introduction to Cybersecurity
Atlassian IT Service Management Professional Certificate
ITIL v4 Essentials (ITSM)
Certified Cyber Warrior
Fortinet Certified Fundamentals in Cybersecurity
Fortinet Certified Associate in Cybersecurity