Azhagarasan Annadorai

• Product Innovation: Developed Photons - GCP-native SaaS platform using BigQuery, Snowflake, dbt, Fivetran, Looker
Studio for small businesses unable to build cloud data warehouses independently
◦ Government Integration: Pioneered
API integration with Singapore government datasets (ACRA, IRAS, MPA); created maritime CRM application with BigQuery backend
◦ Team Leadership: Grew company from 2 to 20+ professionals;
mentored team in modern web development and data integration; positioned as Top Rated Agency with ~100 freelancers
on Upwork and with 23 full-time staff

• Regulatory Compliance: Implemented DAMA and DSPM frameworks ensuring GDPR and CCPA compliance with zero
major incidents; reduced DSAR response times from 2 weeks to 3 days (78% improvement)
◦ Cross-Functional Leadership:
Coordinated 40+ teams including 35 engineering teams, DataOps, PrivacyOps, legal, and infrastructure; managed 32
engineering team leads as data stewards
◦ Data Classification: Achieved 70% improvement in PII classification accuracy
for previously unclassified data using Securiti.ai and Atlan; automated DSAR processing for 60 critical systems
◦ Innovation
& Automation: Deployed AI chatbot handling 1, 000+ quarterly Slack queries (80% accuracy); created central DSAR
orchestration service with 60 system-specific API URIs. Tech landscape includes Fivetran, Atlan, Skyvia, Snowflake,
Databricks
◦ Operational Excellence: Reduced DSAR fulfillment queries from 50 to 10 per month (80% reduction), saving
80 person-days monthly; established 1-hour data onboarding with 1-week classification completion
◦ Reported to: Director - Data Platform Services Teamsize: 2
◦ Hired to: address GDPR/ CCPA challenges, PII classification & lead metadata governance
◦ Trusted with: Data steward coordination, Vendor Management, AI Solutions

Delivered 7 dashboards across 8 airport business areas serving 100+ users with team of 2
• Dashboard Portfolio: Created comprehensive visualization solutions for AOCC operations, customs queue monitoring
(XOVIS real-time), compliance audits, and strategic projects using Tableau, Alteryx, MS SQL
◦ Advanced Analytics:
Implemented Pareto analysis for NCR prioritization, analyzing 1, 000-1, 500 compliance reports to identify critical 20%
driving 80% business impact
◦ Operational Efficiency: Designed business-aligned refresh strategies from real-time
(10-minute intervals) to weekly updates; managed 30+ weekly incidents across ETL, DBA, and visualization teams
◦
Stakeholder Management: Served diverse user base including T1/T2/T3 teams, directors, compliance heads, and AOCC
operations (3-4 staff per shift)
◦ Reported to: Senior Manager - Digital Products & Services Teamsize: 11
◦ Hired to: stabilize & strengthen user adoption of Tableau Analytics platform
◦ Trusted with: New development expansion & training for self-service analytics

• Technical Architecture: Built scalable Talend framework handling 20 source systems with 100-200 critical tables;
processed 1M+ daily records from maritime operations (ePans, vessel positions, customs data)
◦ Performance
Optimization: Achieved 2-4 hour processing window through 5 parallel job execution; improved data quality from 70% to
85% through SME collaboration
◦ Framework Innovation: Designed comprehensive metadata schema eliminating
repetitive pipeline development; implemented MD5 hashing, batch control, and audit-driven restart/recovery (1-hour
recovery time)
◦ Client Impact: Delivered for Maritime Port Authority of Singapore based on 2014 hackathon award
relationship; enabled 75% reduction in data source onboarding time
◦ Reported to: Director - Data & Analytics Teamsize: 2
◦ Hired to: win client confidence in building data lakes (as a prior hackathon award winner)
◦ Trusted with: New projects pipeline in collaboration with Rotterdam/ Netherlands Team

Managed $500K budget across vendor projects and 2-person team delivering customer 360
and claims analytics

HEAD OF BUSINESS ANALYTICS | Sompo Insurance | Sep 2016 - Aug 2019
Managed $500K budget across vendor projects and 2-person team delivering customer 360 and claims analytics


• Strategic Leadership: Directed data warehouse ($300K) and Tableau dashboard ($120K) vendor projects; integrated 5 disparate insurance systems (Premia, MOMS, AIS 400, Sun Financial) with 40 product code standardization • Customer Analytics: Developed 5-star customer segmentation system for 200, 000 customers using R programming; enabled cross-sell/upsell recommendations for call center (4 users) and sales teams (4 users) • Operational Excellence: Maintained 50 Pentaho ETL pipelines and 7-8 dashboards; improved claims operations metrics including 20-30% enhancement in closure rates, reduced untouched claims, and fewer reopened files • Technology Integration: Implemented MS SQL Server data warehouse with Oracle sources, MUMPS, and AS400 data dumps; delivered hierarchical Tableau dashboards for 3 organizational levels
Reported to: Chief Information Officer Teamsize: 2
Hired to: develop analytics unit to solve “single version of truth” reporting challenges
Trusted with: Customer 360 Solution with ML for Segmentation, Cross-sell/ Upsells

• Large-Scale Processing: Supported 120 Singapore sales associates through Nexus platform using HP Vertica (50 prod +
80 test/dev nodes); managed Hadoop/Hive/Python pipeline with 8-10 hour processing window
◦ Integration Excellence:
Enhanced Python framework for new field requests (3-5 day turnaround); implemented Salesforce CRM integration using
Informatica, improving revenue attribution accuracy by 10-20%
◦ Operational Support: Maintained 70% SLA jobs
completion by 7am with 30-minute to 4-hour issue resolution; supported SMB account mapping (5-10 accounts per
salesperson) for accurate incentive calculations
◦ Reported to: Senior Engineering Manager - Nexus Data Platform Teamsize: 8
◦ Hired to: scale data engineering support for the growing SMB businesses in SEA region
◦ Trusted with: Integration of CRM data from Salesforce using Informatica ETL & Python

• Regulatory Compliance: Automated quarterly Credit & Finance reports to MAS/HKMA authorities; developed 5
dashboards (3 QlikView for AML onboarding, 2 Spotfire for supervisory reports)
◦ Innovation Recognition: Won internal
hackathon for customer 360 risk-based product recommendation dashboard using 1-5 rating scale; prevented mis-selling
by showing advisors only suitable products based on customer risk appetite
◦ Suitability Monitoring: Enhanced pre-trade
and post-trade alert systems for risk profile mismatch; tracked Actimize exceptions and visualized AML/KYC progress for
management oversight
◦ Reported to: VP - Head of Applications Development in Wealth Management Teamsize: 16
◦ Hired to: bring innovation in solving data engineering challenges (as an award winner)
◦ Trusted with: Data Product to train Sales team on CRR/ PRR matching (won award)

• Business Development: Managed 500+ contacts across 100+ prospects and 10+ customers; secured large local bank
through solution sales approach
◦ Solution Delivery: Delivered BI solutions for SingPost (Logistics), Apple (Manufacturing),
and DBS Bank (BFSI) using QlikView, Tableau, Jasper Reports
◦ Market Leadership: Promoted Exilant brand in iDA events;
demonstrated solutions to C-levels, directors, and IT managers; conducted training sessions and public presentations
◦ Reported to: VP - Head of Global Sales Teamsize: 2
◦ Hired to: penetrate Singapore market in BFSI segment and to promote brand among SME
◦ Trusted with: Market Research & Development for Edu Apps in South Asia & South East Asia

• Organizational Leadership: Managed DICE delivering 30-60 trained professionals quarterly; established DI standards and
SLAs for Financial Markets team
◦ Client Project Success: Led Standard Chartered Malaysia ODS development (60% gross
margin); integrated RLS, CCMS, eBBS, WMS systems for Siebel CRM support
◦ Multi-Industry Delivery: Architected
solutions for Hamilton Sundstrand (cost savings tracking), Elsevier (hospital analytics platform re-engineering)
◦ Reported to: VP - Global Head of Business Intelligence Teamsize: 21
◦ Hired to: build Data practice unit and manage Data projects for BFSI clients
◦ Trusted with: turning ETL/ Informatica projects struggling to meet delivery commitments

• Technical Leadership: Managed Ameriprise Financial Data Integration Center of Excellence; designed high-availability
Informatica domain with hundreds of mappings connecting Oracle, IBM DB2, mainframe systems
◦ Quality Excellence: Led
Defect Analysis and Prevention team for Loyalty Management UK; developed coding standards and tracked Cost of Quality
metrics for coalition loyalty program processing millions of point accruals/redemptions
◦ Reported to: AVP - Delivery Manager, BFSI Services Teamsize: 25
◦ Campus Hire: as software programmer and delivered ETL solutions in the US (Amex, Ameriprise), UK (Nectar,
Sainsburys) and India (Offshore for Belgocom, Marmaxx, JC Penny)
◦ Trusted with: Informatica ETL Administration (Best Managed