عز الدين زخمي, senior saless assistant

عز الدين زخمي

senior saless assistant

al futtaim group -ACE branch

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
بكالوريوس, computer maintenace and network
الخبرات
3 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 2 أشهر

senior saless assistant في al futtaim group -ACE branch
  • الإمارات العربية المتحدة - أبو ظبي
  • يونيو 2012 إلى نوفمبر 2013

Responsible for customer assistance, cash register operation, sales/monetary transactions, opening/closing procedures.
To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager.
Explaining and inviting people to come
Introducing our company, its services.
Answering all their inquiries and concern.
Ensuring that the Client understands all the details and information they need about the products
Handling all the phone calls
Handling all incoming and outgoing correspondence and administrative tasks
Ensuring my team deliver a good customer service
Position: sales executive / costumer service

sales exicutive في oriental palace hotel
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2010 إلى مارس 2012

Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.
Visiting new companies to expand sales and creating harmonious relationship to enhance company’s development.
Provide comprehensive information to help customer gain wider knowledge of our service.
Representing the organization at trade exhibitions, events and demonstrations.
Welcome and assist the guests at all given time, before the operation starts.
Handling all the phone calls and also taking the reservation from the guest.
Confirmed the reservation with out side guest.
Handling all incoming and outgoing correspondence and administrative tasks.
Co-operating with the manager or with person in charge if there’s any group booking.
Ensuring of the guest satisfaction.

الخلفية التعليمية

بكالوريوس, computer maintenace and network
  • في INSFP
  • فبراير 2008

computer maintenance installation software installation and administration network repair all kid of printer installation MS-exchange Windows Server - Installing the operating systems. - Creating and managing a network. - Troubleshooting and repair computer hardware and software. - Troubleshooting and repair network hardware and software. * Setup LAN, WLAN networks and configuring it into Workgroup or into Domains. * Install Switches and Routers into the network. * Installing, running, maintaining and administering the following operating systems: Windows server 2008, Windows 2003, Windows 7, Windows Vista and Windows XP. * Office Applications (Word – Excel – PowerPoint). * Maintenance Hardware &Software all the kind of printer.

بكالوريوس, banking
  • في yahya fares university
  • أغسطس 2007

banking technical loan and credit card opening banking account

Specialties & Skills

Customer Service
Technical Support
Sales direct
Senior Executives
problem solver

اللغات

الانجليزية
متمرّس
العربية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

time managment (تدريب)
معهد التدريب:
al futtaim training center
تاريخ الدورة:
December 2012
supervisor training (تدريب)
معهد التدريب:
al futtaim trainig center
تاريخ الدورة:
July 2012

الهوايات

  • sport
    my favorite sport is football