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Bijender Singh Panwar, Business Operations Manager

Bijender Singh Panwar

Business Operations Manager·S C Johnson Products Pvt Ltd

India

Master's degree, (International Trade)

Work experience

Total years of experience: 33 years, 8 months

Business Operations Manager

February 2011 - June 2020

S C Johnson Products Pvt Ltd

Gurgaon, India

February 2011 - June 2020

Results-driven senior management professional with 35+ years of experience across Business Operations, Commercial Management, P&L ownership, Cross-Border Trade, Distributor Management, Supply Chain, and Statutory Compliance. Proven expertise in South Asian market operations (India, Sri Lanka, Bangladesh, Nepal, Bhutan) with strong exposure to inorganic growth, subsidiary setup, audits, and ERP implementations. Adept at leading multi-country operations, optimizing costs, and driving sustainable profitability.

Company industry:
FMCG
Job role:
Manufacturing

Business Operation Manager

January 2011 - January 2020

S C Johnson Products Pvt Ltd.

Gurgaon, India

January 2011 - January 2020

• Led end-to-end business operations across Sri Lanka,
Bangladesh, Nepal and Bhutan.
• Full P&L ownership, including budgeting, cost controls, and
bottom-line delivery
• Managed Master Distributors, trade spend, receivables, and
inventory sourcing
• Oversaw import/export operations, logistics, dividend repatriation
& FX compliance
• Handled statutory & tax audits across multiple jurisdictions
• Played key role in market expansion & strategic
partnerships

Company industry:
FMCG

Commercial Manager

January 2007 - January 2011

All India

Gurgaon, India

January 2007 - January 2011

• Managed 26 Distribution Centres across India
• Controlled inventory accounting, AR reconciliation & trade claims
• Led budgeting, statutory compliance & audit coordination
• Supported national sales operations through commercial
governance

Company industry:
FMCG

Regional Commercial Manager

January 2003 - January 2007

S C Johnson Products Pvt Ltd

New Delhi, India

January 2003 - January 2007

• Oversaw regional inventory, debtors, secondary logistics &
compliance
• Ensured operational continuity across multiple states

Company industry:
FMCG

Divisional Commercial Manager

December 1999 - January 2003

Usha International Ltd.,

New Delhi, India

December 1999 - January 2003

• Managed Inventory, Debtors, trade claims, retail outlets and after
sales service.
• Supported Sales Operation and ISO Audit,
• Spearheaded end to end rollout of SAP MM module In year 2000
encompassing Delhi Division and 7 retail locations.

Company industry:
Consumer Electronics

Regional Commercial Manager

November 1996 - November 1999

J L Morison India Ltd.

New Delhi, India

November 1996 - November 1999

• Led regional commercial operation for Inventory, Debtors,
Distribution Center, Sales Support, trade Claims, Audit etc.
• Implemented strict COD payment policy, eliminating cheque
defaults

Company industry:
FMCG

Depot Officer

November 1986 - October 1996

Boots Pharmaceuticals Ltd.

New Delhi, India

November 1986 - October 1996

• Managed depot operations and distributor logistics
• Designed optimized logistics route plan for Delhi region

Company industry:
Pharmaceutical Manufacturing

Education

Institute of Management Technology

June 2013

June 2013

Master's degree, (International Trade)

India

Institute of Management Technology

June 1994

June 1994

Higher diploma, Material Management

India

Delhi University.

June 1985

June 1985

Bachelor's degree, Accounting

India

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
BUDGETING
Intermediate
BUDGETING
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
CONTRACT NEGOTIATION
Intermediate
CONTRACT NEGOTIATION
Intermediate
FORECASTING
Intermediate
FORECASTING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate

Languages

English

Expert

Hobbies and interests

Playing Musical Instruments

I do play Synthesizer