Product Manager
TRGT Digital (Remote)
Total years of experience :8 years, 4 Months
• Strategized and executed product adoption methods, increasing MAU by 40%; Orchestrated tech product ideation and requirements gathering, enhancing continuous development and user satisfaction to 95%
• Created a comprehensive product roadmap for Creatives (Digital Marketing tool), Benchmarking and AI-based Recommender, overseeing user adoption & UAT, increasing number of platform users by 4X, reduced reporting efort by 200 hours/week
• Directed a complete platform interface overhaul, improving user engagement metrics by 55%; established comprehensive analytics to map customer journeys; Led UX prototype iterations with engineering and stakeholders, validating product value.
• Formulated product strategy, established OKRs, and designed roadmaps grounded in data analytics and user feedback, ensuring alignment with engineering, design, and stakeholder objectives
• Carried out competitive analysis, streamlined the Rule Manager within RMS, and developed a product roadmap, resulting in an 80% reduction in manual data upload processes
• Initiated and led Product Idea Generation sessions, fostering cross-departmental innovation with Customer Service, Design, and Development teams for new product initiatives reducing functional bugs by 90%
• Enhanced operational eficiency by leading over 20 projects, utilizing platform analytics and conducting 40+ hours of work shadowing, resulting in daily savings of over 300 operational hours
• Spearheaded the design and implementation of product-based solutions for over 30 critical client initiatives through comprehensive requirement gathering, analysis, wireframing, and stakeholder engagement
• Facilitated story grooming and backlog refinement sessions with development and QA teams, optimizing sprint planning and reviews, and improving development workflows within Agile Scrum frameworks significantly reducing bounty bugs to 0
• Direct Report to CTIO, managing Analytics Projects for T&I group; Accomplished Osisoft PI deployment across 4 strategic business units, overseeing a 4Cr+ INR budget, ensuring on-time phase one launch within six months.
• Executed KPI Mapping for Osi PI Dashboards, integrating insights for 5+ SBUs, utilized by SBU Heads & CXOs for strategic decisions
• Crafted over 120 operational dashboards for trucks, mills, and smelters, enhancing real-time operational transparency, identifying 15+ use cases, and leading training for 300+ mill workers, resulting in a 1% improvement in metal recovery.
• Successfully onboarded 6 vendors, negotiating with 30+ suppliers to ensure cost-efectiveness and timely SKU delivery.
• Spearheaded the design and launch of 12 SKUs of IIMC merchandise, securing 500+ orders, Revenue INR 2.3L, Net Profit INR1.1L within two months;
• Launched a specialized e-commerce platform dedicated to institute merchandise, targeting niche market demands.
• Conducted a root cause analysis of operational ineficiencies in Feb 2017, and Strategized expansion plans allocating budget INR 10L+, leading to strategic process improvements; Boosted retail order volume by over 4000 in one year through FB Marketing strategies.
• Explored and Analysed Exports; Proposed and implemented mechanization in pot filling, reducing daily operations cost by 24%
• Successfully completed a comprehensive profitability study for IOCL Retail outlets across Kerala, focusing on RO performance.
• Proposed actionable strategies to boost revenue for 5 legally disputed ROs, enhancing overall financial performance.
• Enhanced reporting eficiency, implementing Jasper for analytics, halving dev time; Led development for major modules of BMS
• Mastered technical skills in MySQL, Java, Hibernate, Struts, and Spring Framework.
10 point GPA 8.27/10
9 point CGPA 5.62/9
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