بدر العزري

Works with business officials of local government organizations.
Being an advisor to clients on all financial needs with an increased emphasis on municipal investment banking.
Follows market trends and developments to increase the Bank’s business in established and developing markets.
Direct between all pension fund in Oman and Bank Dhofar .
Identify potential customer-level fraud exposure and recommend appropriate products to mitigate risk.
Support client service professionals when needed in handling the day to day client activities/requests for relationships.
Research, follow up and resolve client inquiries/problems through interaction with clients, bankers, product partners, branch operations and other staff in a timely and professional manner
Cross sells full range of banks products and services to existing and new customers.
Understand, manage, and supervise all aspects of cash flow.
Additional duties as directed by management.

& Achievements

Email Direct Marketing, Ownership of email direct marketing for Oman Visitors Portal. Jointly developed E-newsletter wire frames which are built around modules.
Developed and implemented promotional marketing calendars.
Responsible to ensure all content on omanvisitors.com sites are kept up to date and aligned to the brand guidelines.
Implemented reporting through

& Achievements

Establish excellent contacts throughout the industry to develop and negotiation banks relationships and co-operation.
To monitor and analyze the business exchange and relation with international banks.
Ensure all correspondent bank relationship to perform highest level of efficiency and obtain maximum business support for the bank.
To communicate with international banks on issues related to bank.
Update/renew the profile of the bank periodically in various directories
Update strategy implantation plan for treasury & international banking department
Review Nostro Statements for ensuring accounts are not overdrawn and report to

Develop strategic relationships with global/regional financial institutions, developing/implementing FI Business growth strategies and credit due diligence of financial institutions (Commercial/Investment banks) and sovereigns.
Monitor monthly business performance and analyse the variance against the budget.
Analyze FIG’s revenue contribution to the overall business, in terms of geography and product categories against the targets and annual plans.
To develop and maintain reciprocal correspondent banking relationships with global and regional financial institutions.
Ensure the bank has a correspondent banking relationships in all countries where the bank has Trade related and Treasury related businesses.
Pricing of FI/trade finance products
Prepare country & bank limits proposal
Co-ordination with Trade Finance for Trade Finance related businesses and Treasury for Treasury related businesses.
Communication with other banks on issues related to bank for daily payments, LC reimbursement, LC Acceptances and any other bank related issues.
Arranging and meeting with correspondent banks to negotiate better terms for the bank.
Update bank profile in different online website such as Bankers Almanac .
Any other tasks related to the Department/Division should be taken up.

As Tour Guide

& Achievements

Develop an annual plan for different events in Shangri La with different facilities, including target market and budget.
Established good working relationship with internal customers ( Clients, Event contractors, Ministry of Tourism, Suppliers, etc)
Liaises with clients on finalizing details and gives professional advice on set-ups, planning of functions & offer different options for the clients.
Responsible for all communications and networking in support of special events, and assists with development of new opportunities to build community awareness.
Liaises with Hotel Management, event Committees and the Community Relations department on the development of media, marketing materials, announcements, & photos.
Assists in developing new events, and maintains, organizes and manages special events from concept to completion, ensuring they operate smoothly, efficiently, and generate maximum revenue and exposure.
Develops design of new programs and campaigns, designed to develop additional sales from the various market segments.
Evaluation and recommendation of different events in the resort and provide different reports about the events for the management.
Regularly reviews master account postings to ensure postings are correctly done & review bills with organizers on daily basis and upon departure so as to eliminate adjustments needs on final invoice.
Be visible to organizers and clients during their event and checks on satisfaction.
Responsible of the dissemination of function related information to other departments e.g. issue BEOs.
Coordinate with Ministry of Tourism & Oman Royal Police to get the requirement approval for different events when it require.
Handles guest requests independently by supplying information, contacting concerned department to assist in guest request and needs.
Attends regular communication meeting with operations staff to update on event details.
Prepare different proposal and contract about different events.
actions until results analysis. Setting and maintaining standards for Corporate Identity is a key activity.
Develop the annual marketing plan for the area according to business and communication objectives and results.
Responsible for e-commerce of area website
Develop profitable joint promotions
Attends regular communication meeting with operations staff to update on event details.
Other duties as requested by senior management.

Customer Services Support in Muscat International Airport