بدر الشبيب

• Manage and optimize enterprise IT infrastructure supporting 80+ users across multiple business environments.
• Configure and maintain core networking services including Routing, Switching, VLANs, DHCP, DNS, and VPN
connectivity.
• Administer Windows Server environments, managing Active Directory (AD) and Group Policies (GPO) to ensure
secure access control.
• Implement and manage firewall configurations and security protocols to protect network integrity and system
reliability.
• Utilize Wireshark and Cisco Packet Tracer for network traffic analysis, monitoring, and diagnostic troubleshooting.
• Lead backup and recovery operations, ensuring data integrity and operational continuity.
• Coordinate with vendors and internal stakeholders to resolve technical incidents and support infrastructure
upgrades.
• Provide technical support for hardware, software, and remote access issues while minimizing operational downtime.

• Managed high-volume operational and inventory data with strong attention to accuracy and consistency.