Sales and Customer service
Eurocom
Total years of experience :18 years, 4 Months
Sales
Maintain customer relation and contact
Fulfill customer needs and requirements
Submit daily reports in admin
Handel cash
Maintain customer records
Follow up in sales activity
Maintain sales activity records and reports
• Respond to sales inquiries and concerns by phone, electronically or in person
• Ensure customer service satisfaction and good client relationships
• Follow up on sales activity
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Develop and maintain a customer database
• Generate and qualify leads
• Source and develop client referrals
• Prepare sales action plans and schedules
• Develop and maintain sales and promotional materials
• Plan and conduct direct marketing activities
• Make sales calls to new and existing clients
• Develop and make presentations of company products and services to current and potential clients
• Negotiate with clients
• Develop sales proposals
• Present sales contracts
• Maintain sales activity records and reports
• Respond to sales inquiries and concerns by phone, electronically or in person
• Ensure customer service satisfaction and good client relationships
• Follow up on sales activity
• Quality checks on product and service delivery
• Monitor and report on sales activities and follow up for management
• Conduct market research and surveys
• Participate in sales events
• Monitor competitors, market conditions and product development
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.