بدرية عارف

• Delivered data driven insights and executive reports to CEO and senior leadership to support strategic decision
making.
• Automated reporting using Microsoft Power BI, reducing turnaround time from 4 days to 1 day.
• Designed and developed interactive KPI dashboards to improve visibility and support executive decisions.
• Analyzed insurance and customer data to identify trends and support data driven strategies and customer
experience improvements.
• Performed UAT and production testing, identifying system issues, and logging tickets via Jira.
• Ensured compliance with insurance regulations, including SAMA and Insurance Authority requirements.
• Streamlined data collection, cleaning, and reporting processes to improve efficiency and data accuracy.
• Collaborated with cross functional teams to define reporting requirements and deliver actionable insights.
• Provided first level support for user issues and coordinated with IT teams to resolve complex incidents.
• Appointed as Risk Champion and Operational Excellence Champion, driving compliance and process
improvement initiatives.
• Delivered reports in response to periodic requests from the Insurance Authority
• Participated in system requirements gathering and testing with cross functional teams including BTO and IT.

• Assisted in developing automated reports using BI tools, helping the team save time on report preparation.
• Contributed to creating a stakeholder-friendly dashboard on WordPress, making key metrics more accessible.
• Helped maintain and organize SQL databases, improving data accuracy, and ease of use for the team.
• Collaborated closely with stakeholders to define project requirements and align objectives with business
• goals.
• Conducted data collection, cleaning, and preprocessing for analysis and reporting purposes.
• Built and maintained automated dashboards and reports to support strategic decision-making.