Sales Supervisor
Oppo
Total years of experience :11 years, 9 Months
• Maintains quality service by establishing and enforcing organization standards.
• Prepares reports by collecting, analyzing, and summarizing information.
• Sells products by establishing contact and developing relationships with
Prospects; recommending solutions.
• Set up meetings with potential clients and listen to their wishes and concerns.
• Create frequent reviews and reports with sales and financial data.
• Handling complaints.
• Quality, Audit & All operations in the store.
• Explain and clarify services and products to the customers.
• Training and support new staff.
• Offer our products to the customers.
• Control quality, rules and policies.
• Provide relevant and accurate information (service, policies).
• Achieving and over achieving the monthly target.
• Sell the company product to our current and potential customer.
• Ensure sales route is followed diligently.
• Answering customer’s inquiries.
• Handling complaints.
• Solving any problems facing customers by fast actions or troubleshooting.
• Follow up with second line of support to make sure that all escalated problems will be solved.
• Working as customer service consultant at Vodafone store.
• Achieving and over achieving the monthly target.
• Cash handling.
• Selling and up selling.
• Addressing customer needs by handling mobile services for both prepaid and postpaid accounts and bills, technical and coverage issues for all handsets and operating systems.
*Participating in recruitment efforts.
* Posting job ads and organizing resumes and job applications.
* Scheduling job interviews and assisting in interview process.
* Collecting employment and tax information.
*Ensuring background and reference checks are completed.
* Preparing new employee files.
* Overseeing the completion of compensation and benefit documentation.
Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
* Conducting benefit enrollment process.
* Administering new employment assessments.
* Serving as a point person for all new employee questions.