Branch Manager
Al Khaleej Investment
Total years of experience :19 years, 9 Months
•Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.
•Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units.
•Contracts with tenants by negotiating leases; collecting security deposit.
•Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
•Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services
•Maintains buildings systems by contracting for maintenance services; supervising repairs.
•Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.
•Enforces occupancy policies and procedures by confronting violators.
•Prepares reports by collecting, analyzing, and summarizing data and trends.
•Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
•Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
•Preparing Operation policies
•Attend tenants complains and internally coordinate for solutions
•Follow with tenants on any pending matter such as rent payments
•Conduct properties inspection
•Ensure proper delivery of soft services (i.e. cleaning, security, pest control, etc.)
•Property management and administration of all common areas across the portfolio
•Dealing with relevant local authorities as and when needed
•Create and maintain an up to date property inventory list
•Built an amicable relation with tenants through direct communication and visits.
•Attend emergencies situation as directed by line manager
•To develop and maintain relationships with the Tenants
•Ensure for all service lines that a professional, high quality, value for money service is delivered and meets agreed key performance indicators
•Effectively, induct all Site FM & Premises Coordinators, ensuring control of site budgets in relation to all service lines
•Ensure Site FM & Premises Coordinators, manages all aspects of hard and soft services, looking for alternative solutions, introduce new service lines to increase integrated proposition and improve performance
•To manage, control and deliver the financial aspects of the contract. Prepare, set and agree annual budgets.
•For each contract, agree on continuous improvement measures in relation to innovation and development.
•To ensure all works are competently completed,
•Effectively manage time, planning and organization
•Maintain professional and positive company image
•Any other duties as and when required
Designation Chronology:
• Jun '11 - Present: Real Estate Manager
• Nov '06 - Jun '11: Properties Coordinator and Executive Secretary
Joined the company as Properties Coordinator and Executive Secretary, and merited promotion to the position of Real Estate Manager.
Key Responsibilities:
• Formulating strategies to expand customer base in the marketing area as well as achieving maximum profitability and growth in line with company vision and values.
• Chalking out a full fledged business plan for development, enhancement of sales revenue of existing and future properties. Researching and providing updates on market condition to Chairman and Vice Chairman.
• Developing and implementing all brand events, launches and inaugurations. Making detailed presentations and responding to specific queries pertaining to ROI, lock-in periods, investment portfolios, etc.
• Actively participating in business growth of the company, generating leads and independently working on special assignments in consonance with core business KPIs and handling real estate portfolios of HNW clients and retail investors.
• Acquiring new businesses by identifying opportunities, involving variety of sales and promotional activities through phone calls and meetings and successfully closing the deals.
• Liaising with other real estate agents/ property consultants and team members, showing belief in empowerment of juniors and carry people in a performance driven environment.
• Creating weekly reports on status of work pertaining to sales and site visits. Monitoring day-to-day functions of sales and ascertaining after-sale satisfaction.
• Liaising closely with operational staff on all details for a prospective new contract and gain their agreement on all details by demonstrating excellent people management skills.
• Handling all ad-hoc functions pertinent to managing real estate for owners, renting property, negotiating leases, supervising maintenance, and maintaining asset value.
Highlights:
• Played a pivotal role in the brand development of three reputed brands namely Red Earth, XOXO and U2 for the company.
• Rocketed company sales by 30% by introducing new product lines for the existing company products as well as augmented annual turnover of reputed brands such as U2, XOXO, Red Earth by 35%.
• Pioneered the establishment of 4 retail stores for the reputed brand U2 and 2 retail stores for the brand Red Earth.
Key Responsibilities:
• Spearheaded an integrated range of branding and marketing strategies for all 3 brands in Middle East as well as maintained relations with major accounts/suppliers in US, France, HK, UK, Italy, Canada whilst promoting the brand in consistent with the overall goals of the business.
• Administered processes of marketing, merchandising, purchasing, production, supply chain, planning, and logistics for brand penetration.
• Planned and implemented promotional and marketing ventures for reputed brands such as Guess?, Esprit, Replay as need arose.
• Devised the annual marketing plan/ budgets in conjunction with the corporate vision and prepared reports for management with recommendations.
• Assisted brand manager in the development of a trends presentation highlighting right trends, fabrics, technical knowledge of performance fabrics, silhouettes, and colors for each upcoming season as well as prepared seasonal line sheets and cost sheets.
• Aided in overall activities of the purchase department encompassing planning, volume allocation among suppliers, negotiation, contracting and delivery.
• Processed invoices, created Letter of Credit applications and made amendments in L/C based on changes to Purchase Orders.
• Liaised with various departments such as Accounts, Customs/ Traffic Dept., Order Entry, Allocations and Distribution Center as well as monitored inventory and drafted requisite reports for the same.
Banking
