D365 Finace and operations Lead
Australia Pacific Airports (Melbourne) PTY Limited
Total des années d'expérience :16 years, 2 Mois
Functioning as the Dynamics 365 F&O Lead along with the BAU team and the Vendors
o Implemented a strategy to reduce monthly billing for Azure Development environments. Backlog Prioritization and Delivery
o Managing Microsoft service updates, database backup and restore, change deployments, operational cases, and Azure development machine setups in-house
o Collaborating with the BAU team to enhance operational support, reducing ticket volume significantly
o Collaboration with business users, ensuring smooth operations, delivering a comprehensive items with no major escalations
o Designing business processes in D365 F&O.
o Engaging with end users and resolving support issues based on the SLAs defined
o Engaging with the D365 F&O developer to investigate and complete root cause analysis on support issues
o Completing the FDDs and securing business (end user) sign off for customizations/modifications and/or business requirements for reports
o D365 System Administration
o Change management and deployments of D365 DEVOPS.
o Planning, Deployment, testing and collaboration with business users.
Microsoft dynamics AX 2012 application support and administration
ERP Support and development,
Kellwood EBA (Enterprise Business Application)
Supply/Demand application for Apparel industry.
Software Development, testing, Deployment, Maintenance and user training of Student Information System.
Software Design and Development
Software design and Development
Software design and development
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