Bakhan Ibrahim

• Staff complaint management
• Orientation of new employees
• Checking and documenting leave balance
• Company staff identity cards ID`s
• Employees` attendance control of HQ and all branches
• Conduct initial orientation to newly hired employees
• Follow up staff handbook & personnel policies and procedures
• End of trial management (Probationary period of the employees)
• Manage employee ONT providing free internet service for the new joiners after they complete their probationary period
• Updating the terminated employees and hired employees` information in all IQ offices and sharing them with the payroll officer
• Implementing exit interviews with the terminated employees along with the clearance process

• Assist with day-to-day operations of HR functions and duties.
• Provide clerical and administrative support
• Compile and update employee records
• Checking the daily attendance for all offices in all Cities and districts
• Writing formal letters
• Payroll
• Calculating the overtimes, attendance and salary deductions
• Updating the salary list
• Entering the leave requests for all IQ employees in all Cities and districts and calculating their credit to see the remained balances and informing them in case they run out of credit
• Dealing with ticketing and hotels
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
• Deal with employee requests regarding human resources issues, rules, and regulations
• Supervising the cleaners and guide them to clean the building in a proper way and keep the building clean and sterilized
• (Recruitment) Posting new job vacancies for the required departments and coordinating with the social networks and job vacancy sites to post them
• Receiving and archiving the new CVs we get from the applicants
• Communicate with public services when necessary
• Properly handle complaints and grievance procedures
• Coordinate with candidates and schedule interviews
• Conduct initial orientation to newly hired employees
• Perform any related duties as per requested by the management
• Calling the hired applicants and informing them about the starting date and bringing all required documents to start
• Providing all required machines and furniture for the new joiners
• Prepare the contracts for the new joiners with coordination with the legal department for any update if required
• Clarifying the contract and policies for the new joiners
• Introduce the new joiners to their colleagues and related departments
• Archiving new joiners` documents
• Creating IDs for all IQ employees in all cities and districts (Baghdad and South region included) and changing them in position changes
• Creating business cards for the employees who need it
• Listening to the employees` complaints and find a proper and prompt solution
• Visiting all offices during the working days
• Attend meetings regarding any expansion or planning of the company

• Maintain a positive relationship with staff representatives and ensure any employee
• Grievances are monitored and solved
• Assists with and ensures that all procedures concerning promotion, transfer and staff resignation is carried on within Company policy and also within legal boundaries
• Assists with and ensures that all procedures concerning promotion, transfer and staff resignation is carried on within Company policy and also within legal boundaries
• Assists in overseeing preparation of reports required by government agencies
• Responsible for all back office and administration tasks of the department
• Develops and maintains confidential departmental staff and associated files, documents, pay scale details and/or other important databases
• Updating salary and benefits information
• Compiling payroll
• Interviewing applicants and hiring them
• Warning the employees and clarifying their duties
• Checking their health, Hair, Beard and nails everyday
• Checking their attitude during working hours
• Providing the suitable clothes for each task
• Setting working schedules for all employees
• Organizing events

• HR Personal officer (Filling, translating documents, recording vacancies forms)
• Complying Absence data, Working on ZK Finger-print software
• Recording data in Al-ameen HR program
• Experience in working as administrative, HR acting, interviewing for recruitment, Data Entering
• Experience in working as an interpreter (Arabic)
• Good working knowledge of office procedures and office management
• Scheduling job interviews and assisting in interview process
• Collecting employment and tax information
• Preparing new employee files
• Serving as a point person for all new employee questions
• Maintaining current HR files and databases
• Completing termination paperwork and assisting with exist interviews
• Answering employee questions
• Processing incoming mail
• Creating and distributing documents