Receptionist
Hyaat Regency
Total years of experience :3 years, 4 Months
Written and verbal communication skills
Customer service
Adaptability
Multitasking and prioritization skills
Proficiency with Microsoft Office satisfaction
Problem solving
Ability to work under pressure
Attention to detail
• Welcoming guests
• Answer incoming calls
• Confirm reservation
• Communication
• Customer service
• Resolving complaints
Displayed Enthusiasm and promoted excellent service to customer.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment service.
Managed food resources, memorized orders and coordinated customer service.