Balakrishnan Murugan

Creating virtual servers depends on the project requirement.
 Preparing documents for HIPPA audit.
 Maintaining the Desktop asset list and license details.
 Maintaining the Virtualization environment.
 Maintaining the GPO based on the project.
 Maintain the WSUS Servers to update the new patches.
 Taking Daily, weekly, Monthly Backup for project folder using Retrospect tool.
 Conversion of physical machine to virtual machine.
 Troubleshooting desktop issues.
 Troubleshooting printer issues, Printer installation and scanner installation.

Involved in Helpdesk activities and monitoring of systems related complaints.

standards instructed by IT manager.
 Supporting bileeta application.
 Creating and deleting user accounts on active directories and other applications as per
the set standards.
 Create, Delete and manage e‐mail accounts in the server. Give necessary training to
the users on request by departments.
 Supporting Storm expert HR application.
 Installation and managing of telephone system
 Maintain phone lines and cabling work.
 Coordinate with hardware maintenance suppliers for repair of equipments.
 Maintaining hardware inventory by locations.
 Maintain the security/confidentiality of all software and information stored in the
office systems.
 Do not disclose system related Administrator / Supervisor passwords to any end users
or any others