Balal Ahmad, Systems Administrator

Balal Ahmad

Systems Administrator

Epic Recruitment (Client: ministry of climate change and environment) , UAE

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Sciences
Experience
18 years, 5 Months

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Work Experience

Total years of experience :18 years, 5 Months

Systems Administrator at Epic Recruitment (Client: ministry of climate change and environment) , UAE
  • United Arab Emirates - Dubai
  • My current job since May 2017

• Managing the vSphere
• Exchange Server 2013
• Active Directory 2008
• SQL Server 2012
• Double-Take
• Blue Coat Proxy

Systems Administrator at Mohamed Hilal Group
  • United Arab Emirates - Dubai
  • March 2015 to May 2017

• Working to setup the Network and Microsoft Infrastructure with below configuration
• Installing and configuration of 3 node Hyper-V Cluster
• Configuration /management of Microsoft Exchange Server 2013 with CAS Array and DAG.
• Installation and Configuration of mail marshal for Spam Controlling
• Exchange Server in place Archiving for about 200 user
• Planning and designing for Skype Server to implement.
• Planning for P2V for all existing Servers including MS Dynamic AX, Symantec Endpoint etc.
• Successfully implement Spice work for help desk and inventory.
• Planning and drafting for high availability and disaster recovery solutions implement storage structures and develops disaster recovery as well as fail over plans
• Lead, coordinate and participate in the implementation of changes, enhancements and upgrades to core infrastructure
• Troubleshoots, analyzes, prioritizes and helps coordinate the resolution of problems and issues
• Seek opportunities to automate or streamline manual tasks
• Managing for current Cloud Application like Network Solutions for Email, websites and other services.

Adv. Netwrok Engineer at Systems Ltd.
  • Pakistan - Lahore
  • September 2012 to February 2015

Systems Limited is first and largest software house of Pakistan. It has seven site offices across US, India and Pakistan. Visionet Systems Inc. and VSPL Pvt. Ltd. are sister companies of Systems Limited. My primary responsibility is to take care for whole infrastructure of US based sites and provide assistance to network teams working on all other sites. Primary business names and locations are as under:

Systems Ltd, Lahore, Pakistan (CMMI level 3, ISO 27001 certified) (www.systemsltd.com )
VSPL Pvt. Ltd, Bangalore, India (www.visionetindia.com )
Visionet Systems Inc. (CMMI level 5, SAS 70, ISO 27001 certified), Cranbury, NJ, USA (www.visionetsystems.com )

• 24 X 7 Production Support and Monitoring to Ensure a Proactive Problem Recognition and Resolution of System and Network Issues
• Working collaboratively with the support and development teams in all three countries ( Pakistan, India and USA)
• Plans and execute the strategy to stay current on latest technology and releases
• Manage and test high availability and disaster recovery solutions implement storage structures and develops disaster recovery as well as fail over plans
• Lead, participate in software upgrades, revisions, patches, and fixes mandated by the vendor
• Lead, coordinate and participate in the implementation of changes, enhancements and upgrades to core infrastructure
• Manage and monitor SLAs for uptime and performance of core Infrastructure
• Troubleshoots, analyzes, prioritizes and helps coordinate the resolution of problems and issues
• Prepares, maintains and distributes documentation for all critical servers and core network assets
• Seek opportunities to automate or streamline manual tasks
• Proactively tunes all aspects of the core infrastructure to minimize performance issues
• Researching, and evaluating new products, features, technologies, and trends to provide innovative ideas and solutions in order to improve the existing infrastructure and support new projects and requirements
Environment:
Cisco ASA Firewall 5500 series, Windows Server 2000, 2003, 2008 and R2, ISA Server 2006 NLB, TMG 2010 with ISP redundancy, Live DNS, AS 400, hosted emails using Google Apps for one site with SSO solution and directory sync, Exchange Server 2007 and 2010 in co-existence, Mail-Bagging solution as backup, BlackBerry Enterprise Server, SQL Server 2005 and 2008, Site-to-site structure and replication, External domain trusts, external CA, GFi MailEssentials, MailSecurity and MailArchiver, Dalenda, Xlight FTP Server, IPKVM, Cisco 2900, 3500 and 3700 series switches, VOIP, Microsoft HyperV, VmWare ESX, DPM 2007 and 2010 with HP Tape libraries etc.

Selected Accomplishments:

• Configured NLB using ISA Server 2006.

• Upgraded BlackBerry Enterprise Server to latest edition

• Implemented segregated network using Cisco switches using VACLs (multiple sites)

• Successfully migrated whole live DNS server from one place to another for all three companies

• Migrated site-to-site network from Microsoft to Cisco ASA firewalls

• Upgraded Exchange server from 2003 to 2007 and 2007 to 2010

• Configure DAG with Exchange Server 2010

• Upgraded all above mentioned GFI softwares

• Disaster recovery of Exchange Server

• Worked to implement ISMS policies and prepared respective documentation for multiple sites

• Implemented virtualization using HyperV and VmWare ESX server

Sr. Network Engineer at Systems Ltd.
  • Pakistan - Lahore
  • September 2010 to August 2012

• Systems Ltd, Lahore, Pakistan (CMMI level 3, ISO certified)
• Visionet Systems Inc. (CMMI level 5, SAS 70, ISO certified), Cranbury, NJ, USA
• VSPL Pvt. Ltd, Bangalore, India
• Managing Network Infrastructure with Exchange Server 2003/2007 and Exchange Server 2010 with GFI Mail Security, GFI Mail Essentials and forefront Server Protect for five locations and three companies, Active Directory 2008 with 5 sites and 4 domain and trusts
• Managing TMG Servers for all above locations and companies with VPN tunnels
• Contact vender like Google, blackberry, GFI and others to sort out vender specific issues
• 24 X 7 Production Support and Monitoring to Ensure a Proactive Problem Recognition and Resolution of System and Network Issues
• Working collaboratively with the support and development teams in all three countries ( Pakistan, India and USA)
• Plans and execute the strategy to stay current on latest technology and releases
• Manage and test high availability and disaster recovery solutions implement storage structures and develops disaster recovery as well as fail over plans
• participate in software upgrades, revisions, patches, and fixes mandated by the vendor
• Lead, coordinate and participate in the implementation of changes, enhancements and upgrades to core infrastructure
• Manage and monitor SLAs for uptime and performance of core Infrastructure
• Troubleshoots, analyzes, prioritizes and helps coordinate the resolution of problems and issues
• Prepares, maintains and distributes documentation for all critical servers and core network assets
• Seek opportunities to automate or streamline manual tasks
• Proactively tunes all aspects of the core infrastructure to minimize performance issues
• Researching, and evaluating new products, features, technologies, and trends to provide innovative ideas and solutions in order to improve the existing infrastructure and support new projects and requirements



Environment:
Windows Server 2000, 2003, 2008 and R2, ISA Server 2006 NLB, TMG 2010 with ISP redundancy, Live DNS, AS 400, hosted emails using Google Apps for one site with SSO solution and directory sync, Exchange Server 2007 and 2010 in co-existence, Mail-Bagging solution as backup, BlackBerry Enterprise Server, SQL Server 2005 and 2008, Site-to-site structure and replication, External domain trusts, External CA, GFi MailEssentials, MailSecurity and MailArchiver, Dalenda, Xlight FTP Server, IPKVM, Cisco 2900 and 3500 series switches, VOIP, Microsoft HyperV, VmWare ESX, DPM 2007 and 2010 with HP Tape libraries, SAN etc.

Network Engineer at Systems Ltd.
  • Pakistan - Lahore
  • September 2007 to August 2010

• Systems Ltd, Lahore, Pakistan (CMMI level 3, ISO certified)
• Managing Network Infrastructure with Exchange Server 2003/2007 and Exchange Server 2010 with GFI Mail Security, GFI Mail Essentials and forefront Server Protect for five locations and three companies, Active Directory 2008 with 5 sites and 4 domain and trusts
• Managing TMG Servers for all above locations and companies with VPN tunnels
• Contact vender like Google, blackberry, GFI and others to sort out vender specific issues
• 24 X 7 Production Support and Monitoring to Ensure a Proactive Problem Recognition and Resolution of System and Network Issues
• Plans and execute the strategy to stay current on latest technology and releases
• Manage and test high availability and disaster recovery solutions implement storage structures and develops disaster recovery as well as fail over plans
• participate in software upgrades, revisions, patches, and fixes mandated by the vendor
• Lead, coordinate and participate in the implementation of changes, enhancements and upgrades to core infrastructure
• Manage and monitor SLAs for uptime and performance of core Infrastructure
• Troubleshoots, analyzes, prioritizes and helps coordinate the resolution of problems and issues
• Prepares, maintains and distributes documentation for all critical servers and core network assets
• Seek opportunities to automate or streamline manual tasks
• Proactively tunes all aspects of the core infrastructure to minimize performance issues
• Researching, and evaluating new products, features, technologies, and trends to provide innovative ideas and solutions in order to improve the existing infrastructure and support new projects and requirements



Environment:
Windows Server 2000, 2003, 2008 and R2, ISA Server 2006 NLB, TMG 2010 with ISP redundancy, Live DNS, AS 400, hosted emails using Google Apps for one site with SSO solution and directory sync, Exchange Server 2007 and 2010 in co-existence, Mail-Bagging solution as backup, BlackBerry Enterprise Server, SQL Server 2005 and 2008, Site-to-site structure and replication, External domain trusts, External CA, GFi MailEssentials, MailSecurity and MailArchiver, Dalenda, Xlight FTP Server, IPKVM,

Network Administrator at Cranium Intl.(Imanami Pakistan)
  • Pakistan - Lahore
  • December 2005 to August 2007

• Network and Infrastructure management.
• Active Directory 2003 and Exchange Server 2007.
• Multiple forests under Virtual Server 2005 management.
• Domain and Trusts,
• Providing Internet and Securing Network with ISA Server.
• Providing Network services like Printing etc.
• Backup plan and executions.
• DNS
• DHCP
• Group Policy

Environment:

Active Directory, Microsoft Exchange Server, Microsoft ISA/ TMG Server,
RRAS, Microsoft Office Communications Server, VMware, Hyper-V, vSphere and ESX, Microsoft Data Protection Manager. DNS, DHCP, DHCP

Education

Bachelor's degree, Computer Sciences
  • at PIMSAT
  • August 2009

BS(CS)

Specialties & Skills

Exchange Server
Active Directory
MS Exchange
MS ISA Server/TMG Server
MS Active Directory
MCSA: Messaging
MCSE : Messaging
MS Hyper v
VM Ware ESXI
VM Ware V Center
Double-Take
Blue Coat Proxy

Languages

English
Expert
Urdu
Expert

Training and Certifications

Linux (Training)
Training Institute:
Advance Linux
Date Attended:
April 2005

Hobbies

  • Reading Good book, Playing football