Head of Early Recovery
Bank of Beirut SAL
مجموع سنوات الخبرة :18 years, 11 أشهر
Recovery & Legal Dept.
Responsible for managing a structured detection and resolution system of Non-Performing/ Unpaid retail loans (Domestic & International - Oman, Qatar, Dubai, Iraq, Nigeria, Ghana, Australia, UK)
• Provide advice and assistance to the client in writing, through telephone or in person (sometimes with the employer, or relatives)
• Issue reminders or warning notices and summons to customers
• Liaise with clients to ensure correct amounts paid
• Liaise with branches to ensure correct amounts charged
• Liaise with other departments or senior management when required
• Provide the Credit Committee with all required reports for decision-making or to assess the unit’s quarterly performance appraisal
• Complete financial reconciliation as required
• Prepare refunds and write-offs and escalate to the concerned senior managers for authorization
• Make and monitor arrangements for payment
• Liaise with outside debt collection parties or insurance companies
• Continually review internal processes and procedures and make recommendations for improvements
• Managed a team of 3 employees including attendance, performance feedback, tasks distribution, etc.
Institut supérieur des Sciences Appliquées et Économiques (Centre du Liban associé au CNAM)
Provide lectures to MBA students related to Credit, Lending, Risk Management, Securities, Recovery, Collections, Negotiations, and Legal
Recovery & Legal Dept.
Provide statistics and readings related to problematic accounts to Management, Central Bank, auditors (on monthly, quarterly, semi, and annual basis) showcasing, provisions, unrealized interests,
write-offs, and refunds in all types of loans (retail and commercial)
Risk Management Dept.
Measuring, assessing, analyzing, aggregating, monitoring, and controlling activity-inherent business risks: Credit, market, operational, liquidity, reputational, and Legal Risks.
Trainee in the Finance Dept.
(Incl. Receiving, Storekeeping, Purchasing, A/P, A/R, Income Audit)
Assisting all duties taking place in the mentioned departments
