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Balsam Idrees, Head of Logistics Business Development

Balsam Idrees

Head of Logistics Business Development ·DAL Group, Dubai Airport Freezone

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 17 years, 0 months

Head of Logistics Business Development

July 2023 - Present

DAL Group, Dubai Airport Freezone

Dubai, United Arab Emirates

July 2023 - Present

• Streamlined customs clearance, ensuring regulatory compliance and accurate documentation, reducing clearance time by 50% and avoiding $500K in annual penalties.
• Achieved a 20% reduction in surplus inventory and lowered overall supply chain costs by 30% by working with Operations and Supply Chain teams to synchronize supply plans with forecasted demand.
• Developed a cross-functional inventory management tool, improving demand forecast accuracy by 18% and reducing stock outs by 25%, boosting customer satisfaction.
• Identify cost-saving opportunities and implement initiatives to reduce procurement and logistics expenses by 20%.
• Implemented continuous improvement initiatives in procurement and logistics, boosting supply chain proficiency by 20% and lead times by 50%.

Company industry:
FMCG
Job role:
Logistics and Transportation

Head of Logistics Business Development

September 2022 - Present

Sayga Investment Company Ltd, A company of DAL Group

Khartoum Bahri, Sudan

September 2022 - Present

• Crafted the roadmap for the business team, aligning short-term objectives with long-term vision, leading 30% increase in productivity and 70% of visibility, resulting in better operational efficiency and cost savings.
• Addressed client inquiries with professionalism and enthusiasm, ensuring trust and reliability while resolving issues 100%.
• Prepared comprehensive reports and presentations that highlight business development activities in different 9 functions and outline new initiatives.
• Executed and coordinate 100% of logistics projects, such as new product launches process improvements, and system implementations resulting in 25% reduction in overall service lead-time.
• Created and uphold logistics policies and procedures for 9 entire functions to comply with applicable laws and regulations.
• Delivered coaching and training to 25 of senior staff members to ensure adherence to company policies and procedures is 100% applied and monitored.

Company industry:
FMCG
Job role:
Logistics and Transportation

Senior Project Manager

March 2017 - September 2022

Sayga Investment Company Ltd, A company of DAL Group

Khartoum Bahri, Sudan

March 2017 - September 2022

• Planed and administered the entire project life cycle, encompassing initiation, planning, execution, performance monitoring, and project closure, in accordance with established governance protocols.
• Led the development of project scope, including estimation of resources, creation of detailed budgets, and formulation of realistic timelines, driving effective project planning and ensuring successful project implementation, resulting in a 20% increase in team efficiency.
• Analyzed resource utilization patterns and recognized bottlenecks, leading to a 20% improvement in resource distribution and efficiency.
• Produced and communicated comprehensive status reports to key stakeholders, providing regular insights on project advancement, completed milestones, and classified risks, ensuring 100% alignment and informed decision-making throughout the project lifecycle.
• Monitored project progress, potential obstacles, and applied preventive actions to ensure successful outcomes; reduced customer complaints by 30% and increased team efficiency by 20%.
• Examined the most effective strategies and valuable insights gleaned from past projects leveraging insights to guide the successful execution of new initiatives within the same domain, resulting in a 15% increase in customer satisfaction.

Company industry:
FMCG
Job role:
Logistics and Transportation

Program Manager

September 2016 - February 2017

White Nile Sugar Company Ltd., Khartoum

Khartoum Bahri, Sudan

September 2016 - February 2017

• Managed project budget and resource allocation, achieving a 30% reduction in costs through vigilant expense monitoring and targeted savings initiatives.
• Produced project planning activities, including the creation of a project charter, project execution and project key performance indicator, resulting in a 15% reduction in costs and a 20% improvement in delivery time.
• Implemented inclusive project monitoring focused on timelines, benefits, risk management, and budget, boosting delivery efficiency by 20% and reducing resource and budget variances by 10%.

Company industry:
Agriculture & Crop Production
Job role:
Management

Project Manager

January 2015 - August 2016

Sayga Investment Company Ltd.

Khartoum Bahri, Sudan

January 2015 - August 2016

• Presented strategic project updates to senior leadership, incorporating feedback to optimize project workflows and improve efficiency, resulting in a 25% reduction in project completion time.
• Generated comprehensive project and financial reports for stakeholders, incorporating valuable feedback to drive data-driven decision making; decreased project delays by 20% and increased client satisfaction scores by 15%.
• Evaluated project performance against targets, identifying and mitigating risks, resulting in a 10% reduction in project timeline and a 15% increase in overall project efficiency.

Company industry:
FMCG
Job role:
Support Services

Supply Chain Officer

May 2010 - December 2014

Sayga Investment Company

Khartoum Bahri, Sudan

May 2010 - December 2014

• Collaborated with cross-functional teams to enhance supply chain efficiency, resulted in 25% reduction in transportation costs and improved order fulfillment.
• Liaised with key stakeholders to deliver accurate inventory and forecast reports, aligning with targets and achieving a 15% reduction in stock outs, thereby optimizing supply chain efficiency.
• Developed and maintained comprehensive documentation and SOPs for downstream supply chain processes, resulting in a 35% reduction in errors and a 20% increase in operational efficiency.
• Introduced strategic advisory support to enhance warehouses and distribution centers operations, lead to in 40% reduction in order processing time and 25% increase in inventory accuracy.

Company industry:
FMCG
Job role:
Support Services

Supply Chain Trainee

June 2009 - May 2010

DAL Group

Khartoum Bahri, Sudan

June 2009 - May 2010

Worked as supply chain intern on the following Business Units:
• Sayga Investment Company Ltd.
• DAL Food Industries Ltd
• DAL Motors Company Ltd
• Sudanese Tractor Company Ltd
• On Job Training (OJT) on DAL Food Division

Company industry:
FMCG
Job role:
Training and Development

Education

Ahfad University For Women

April 2008

April 2008

Bachelor's degree, Business Administration

Sudan

GPA (percentage): 80%

GPA (percentage): 80%

Graduated from Ahfad University for Women's, School of Management studies, BSc. in Business Administration, with Distinction Degree).
View attachment

Skills

Operations Management
Expert
Operations Management
Expert
Strategy Planning
Expert
Strategy Planning
Expert
Business Analysis
Expert
Business Analysis
Expert
Logistics
Expert
Logistics
Expert
Project Management
Expert
Project Management
Expert
Business Strategy
Expert
Business Strategy
Expert
Logistics
Expert
Logistics
Expert
Communication Management
Expert
Communication Management
Expert
Project Management
Expert
Project Management
Expert
Business Modeling
Expert
Business Modeling
Expert
Business Process Improvement
Expert
Business Process Improvement
Expert
Documentation
Intermediate
Documentation
Intermediate
Supply Chain
Expert
Supply Chain
Expert
Business Performance
Expert
Business Performance
Expert
Business Planning
Expert
Business Planning
Expert
Business Analysis
Intermediate
Business Analysis
Intermediate
Planning
Expert
Planning
Expert
Management
Intermediate
Management
Intermediate
Logistics Management
Expert
Logistics Management
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
Warehouse Management
Intermediate
Warehouse Management
Intermediate
Operations Management
Expert
Operations Management
Expert

Languages

English
Expert
Arabic
Native Speaker

Memberships

Project Management Institute

Project Management Institute , Member ID: 8387062

October 2022

Training and Certifications

Certifications
PRINCE2® Foundation
PRINCE2® Practitioner Examination

Training
Lean & Six Sigma
Imparticus Learning, UAE
Sep 2023
Show credentials
Lean Six Sigma
Imarticus Learning
Sep 2023
Show credentials
SIO 9001:2015 Preparation Course
DAL Food L&D.
Feb 2019
Show credentials
Supply Chain Certificate Preparations
Outsource Training Center, Sudan
Jan 2020
Leads & Manage for Success Program
Ted Theodore and Oludare Arinde
Feb 2020
Show credentials
Certificate in Strategy Management and Strategic Planning
Best Technology Solution Training & Consultancy
Dec 2019
Show credentials

Hobbies

  • Playing Piano