Banan Alaraj

• Improved operational efficiency and knowledge transfer within the organization by streamlining access to processes, templates, and
models through designing strategies to centralize access to knowledge
• Strengthened the visibility and engagement of the office within the World Bank community, reinforcing diplomatic ties though high
impact engagement including quarterly meetings with Saudi employees, celebrating national holidays, and hosting trainings for
executive delegations
• Published over seven monthly newsletters that expanded stakeholder engagement by showcasing the offices achievements and
curating expert insights, reinforcing the offices outreach and thought leadership among policymakers
• Improved WBG Saudi Fellowship Program by designing and deploying a targeted survey to former fellows, generating actionable
insights that informed program design and strengthened alumni engagement
• Launched a campaign to recruit high caliber Saudis at WBG and raise awareness of international career opportunities for Saudi
Nationals
• Highlighted the executive offices legacy and high-profile alumni by designing and executing a storytelling project that honored
former Executive Directors service, reinforcing Saudi leaderships contributions to WBG and strengthening diplomatic visibility
• Delivered the flagship Saudi National Day event at WBG, organizing a two-day cultural experience that drew over 500 staff
participation and promoted cross-cultural understanding through Saudi food, music, and exhibits

• Facilitated onboarding of international students by liaising with Global & Experiential Education Office, by providing timely
guidance regarding academic concerns, accommodation and navigating life in Washington, D.C.
• Collaborated with Global & Experiential Education office to collect information and feedback and held seminars for international
students

• Managed and oversaw in a team of three six major insurance policies totaling over SAR 2 billion, including leadership liability,
employee medical plan, credit card protection, mortgage coverage, bank assets, and auto leasing, ensuring comprehensive risk
management
• Facilitated negotiations between insurers and HR, strengthening client relationships and ensuring favorable terms, while providing
data-backed analysis of five insurance quotes to support leaderships strategic decisions

• Demonstrated operational efficiency, target-driven execution, and growth mindset by managing 4, 000+ insurance policies,
generating approximately SAR 5 million and surpassing annual target of SAR 800, 000
• Supervised insurance coverage for bank assets, reporting and resolving incidents valued at SAR 56, 000, ensuring timely claims
processing and effective risk mitigation through attention to detail, and problem-solving

• Generated 150+ new client leads per week, leveraging relationship-building, client consultation, and product knowledge to close 35+
policies worth SAR 350, 000
• Achieved recognition as a top agent, directly contributing to departmental revenue growth and demonstrating advanced negotiation
skills