IT Project Manager
Megamind
Total years of experience :10 years, 5 Months
Implementation, Coordination, control, and completion of the digital transformation projects while remaining aligned with the strategy, commitments, and goals of the company by applying:
• Plan and implement.
• Help define project scope, goals, and deliverables.
• Define tasks and required resources.
• Collect and manage project team.
• Allocate project resources.
• Create a schedule and project timeline.
• Track deliverables.
• Support and direct team.
• Lead quality assurance.
• Monitor and report on project progress.
• Present to stakeholders reports on progress as well as problems and solutions.
• Implement and manage change when necessary to meet project outputs.
• Evaluate and assess the result of the project.
• Account manager for Saudi German Health care group.
• Advocates and work with internal departments to ensure that client needs are understood and satisfied.
• Business development.
• Operating as the lead point of contact for any and all matters specific to our client.
• Building and maintaining strong, long-lasting customer relationships
• Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
• Address customers’ needs and concerns as quickly and effectively as possible to develop and maintain strong relationships.
• Identifying business opportunities, building, and maintaining successful relationships with prospects and existing clients.
• Managed the Health information system project from start to finish in two locations.
• Work with clients and stakeholders to set expectations for the project and determine the expected deliverables.
• Stakeholder satisfaction
• Achieve the project and operational objective to include but not limited to leading, coordinating, performing the pre-installation planning, project management, coordination of data acquisition for the mapping system, documentation delivery, attending meetings, and providing requested reports.
• Determine the activities required to implement the project with the cross-functional team.
• coordinating production releases and rollouts, delegating tasks to the necessary employees, and presenting on projects’ progress and results.
• Responsible for overseeing all aspects of any project with the client and IT department director.
• Managing a team of employees to ensure the projects are completed on time and within the stakeholder-specified requirements.
• Delivered reliable, high-quality technical support to users daily.
• Tracked computer system and network performance to identify root causes of issues.
• Collect the user requirements and create a business.
• Conducted server backup and recovery operations in line with protocols.
• Installed new software for users and monitored version and patch update requirements.
• Work on all required Database activities and work with the DBA to create an optimized query.
• Execute and coordinate installation, upgrades, patching, and integration.
• Provide guidance and support for system users.
• Meet the requirement of healthcare accreditations.
• Identified bugs, risks, and anomalies, applying action to prevent reoccurrence.
• Replicated user issues to identify and eliminate root causes.
• Optimized software testing to strengthen Quality Assurance (QA) measures.
• Directed quality control efforts based on current testing data and insights.
• Evaluated various impacts of ICT processes on current business priorities.
• Conduct User Acceptance Testing.
• Execute project management administrative and bookkeeping tasks such as managing invoices, purchase orders and inventory reports, among other financial documents.
• Meeting with project clients to assess their needs and define project requirements, acceptance criteria and project timelines.
• Coordinate the allocation of project resources to ensure the project team has what’s needed at the right time.
• Assign tasks to team members and help them understand what’s expected from them in terms of project milestones and deliverables.
• The liaison between the project team and project clients throughout the project life cycle.
• Help project managers monitor project progress and team members’ performance and provide updates to project stakeholders.
• Foster cross-team collaboration to help project team members complete project tasks and produce deliverables.
- Work to arrange a safe environment.
- Head of the Security and Safety Department.
- OSHA certificate.